Wesley Hill
Kennesaw,GA
Summary
Experienced National Account Manager with a strong background in building and maintaining relationships with key clients and driving revenue growth. Adept at developing strategic account plans, analyzing market trends, and identifying opportunities for business expansion. Proven track record of exceeding sales targets and implementing effective sales strategies. Skilled in negotiation, contract management, and cross-functional collaboration to deliver exceptional customer satisfaction and drive business success. A results-driven professional with excellent communication and leadership skills, ready to contribute to the growth and success of a dynamic organization.
Overview
13
13
years of professional experience
Work History
National Account Manager
Coregistics
09.2021 - Current
- Developed and executed strategic plans to maximize growth and profitability of national accounts in alignment with company objectives
- Built and maintained strong relationships with key decision makers at national account companies to drive sales and address customer needs
- Analyzed market trends, competitor activity, and customer feedback to identify opportunities for growth and improvement within national account portfolio
- Collaborated cross-functionally with internal teams such as sales, marketing, and operations to ensure seamless execution of national account initiatives
- Managed contract negotiations, pricing strategies, and promotional programs to drive revenue and achieve sales targets for national account customers
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings
Assistant Warehouse Manager
Madison Telecommunications
05.2020 - 06.2021
- Streamlined monthly inventory management to minimize customer chargebacks and correctly account for lost or returned equipment
- Daily reconciliation processes to ensure cable technicians are equipped with appropriate tools to provide beset overall customer in-home experience
- Thorough communication with Location Management to ensure equipment provided was effective and efficient
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
- Tracked production and quality control systems to proactively identify deficiencies
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers
Account Manager
MarketSource
05.2016 - 05.2019
- Managed 5 national accounts (O'Reilly, BMW, etc.) with total revenue $15M+
- Daily collaboration with field representatives, customers, and distributors
- Built relationships with customers and community to promote long term business growth
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Presented professional image consistent with company's brand values
- Developed, maintained and utilized diverse client base
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Site Manager
Capstone Logistics
07.2011 - 02.2016
- Managed 2 Supervisors and 40+ associates at Family Dollar Distribution Center
- Overseer of $1M account
- Increased contribution margin by 11% annually
- Increased bottom line revenue $312K by acquiring additional services in DC
- Lowered overtime percentage from 22% to 6% by ensuring appropriate staffing levels
- Lowered turnover rate from 28% to 7% through coaching and recruiting
- Complied with safe operating practices and assessed operational procedures against best practices
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks
Education
BA of Science - Business Administration
Reinhardt University
Waleska, GA 12-2008
Skills
- Business Ethics and Principles
- Strategic Management
- Consumer Behavior
- Sales Management
- Business Statistics
- P&L Management
- Marketing
- Project Management
- Analytical and Operational Background
- Effective Communication
Timeline
National Account Manager
Coregistics
09.2021 - Current
Assistant Warehouse Manager
Madison Telecommunications
05.2020 - 06.2021
Account Manager
MarketSource
05.2016 - 05.2019
Site Manager
Capstone Logistics
07.2011 - 02.2016
BA of Science - Business Administration
Reinhardt University
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