Wes Roberson
Restaurant Owner/Operator
Dyersburg,TN
Summary
Diligent individual with solid background in managing restaurant operations, ensuring seamless daily activities and high-quality customer service. Successfully ran profitable restaurant, overseeing staff training and inventory management while maintaining welcoming environment. Demonstrated expertise in team leadership and operational efficiency.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Owner/Operator
Luka's Buffet and Grill
11.2023 - Current
- Managed financial aspects of business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
General Manager (GM)
Prime Time Bowl and Grill
10.2020 - 10.2023
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed employee reviews, training, schedules, and contract negotiations.
Sales Manager
222 consulting
10.2019 - 09.2020
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
General Manager (GM)
El Patio Mexican Restaurant
01.2017 - 09.2019
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Package Handler
Dot Foods, Inc.
01.2016 - 01.2017
- Contributed to increased productivity by working effectively in high-pressure situations.
General Manager (GM)
Moustos Pasta House and Grill
06.2015 - 01.2016
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
Some College (No Degree) - Business
Bethel University
McKenzie, TN 08.2014 - 05.2015
Skills
Business operations management
Relationship management
Operational efficiency
Local regulations compliance
Staff leadership
Cost control
Menu development
Inventory management
Business planning
Certification
TABC Certified
Timeline
Owner/Operator
Luka's Buffet and Grill
11.2023 - Current
General Manager (GM)
Prime Time Bowl and Grill
10.2020 - 10.2023
Sales Manager
222 consulting
10.2019 - 09.2020
General Manager (GM)
El Patio Mexican Restaurant
01.2017 - 09.2019
Package Handler
Dot Foods, Inc.
01.2016 - 01.2017
General Manager (GM)
Moustos Pasta House and Grill
06.2015 - 01.2016
Some College (No Degree) - Business
Bethel University
08.2014 - 05.2015
TABC Certified
Bartender License
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