Summary
Overview
Work History
Education
Skills
cooking
Timeline
Generic

Wesal Tawfiq

Dearborn Heights,MI

Summary

Dedicated and detail-oriented Cashier Manager Assistant with 4 of experience in retail environments. Proficient in overseeing cashier operations, managing cash registers, and ensuring exceptional customer service. Skilled in training and supervising cashier staff, optimizing workflow efficiency, and resolving customer inquiries and complaints. Adept at maintaining accurate financial records, performing cash audits, and implementing store policies and procedures. Strong organizational and communication skills with a proven ability to collaborate effectively with team members and support management objectives. Seeking to leverage my expertise in cashier management to contribute to the success of a dynamic retail team. Expert retail sales professional offering years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

15
15
years of professional experience

Work History

Cashier Assistant Manager

Yaseen
01.2016 - 02.2020
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
  • Contributed to a positive work environment through strong teamwork and proactive communication with colleagues.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Refuge Worker

Rania
01.2011 - 04.2013
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Devised and implemented processes and procedures to streamline operations.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Helped in development of new procedures and processes to improve work performance.
  • Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
  • Optimized inventory management by implementing an organized system for tracking stock levels and ordering supplies as needed.
  • Conducted regular performance evaluations for staff members, identifying areas of improvement and developing action plans to address them effectively.
  • Provided expert guidance on industry best practices, helping the company stay competitive in a rapidly changing market landscape.
  • Increased employee retention rates through thoughtful feedback, recognition programs, and opportunities for growth and development.
  • Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
  • Managed multiple concurrent projects successfully while adhering to strict timelines and budget constraints.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Created and managed project plans, timelines and budgets.

Birth & Postpartum Doula

Isabel
02.2005 - 02.2006
  • Built a strong referral network within the community by establishing positive relationships with local healthcare providers, childbirth educators, lactation consultants, and other professionals in the maternal health field.
  • Promoted self-care practices for mothers during postpartum recovery by providing resources on mental health, nutrition, exercise routines, and relaxation techniques.
  • Connected families with community resources such as lactation consultants or pediatricians when additional support was needed beyond my scope of practice as a doula.
  • Enhanced client comfort during labor by utilizing various pain management techniques such as massage, breathing exercises, and position changes.
  • Provided continuous emotional support throughout each stage of labor, helping clients maintain a positive mindset during challenging moments.
  • Maintained up-to-date knowledge of current research related to pregnancy, childbirth procedures, newborn care practices through continuing education opportunities.
  • Advocated for client preferences during labor when necessary while respecting medical professional recommendations and prioritizing the health of both mother and baby.
  • Improved client satisfaction by providing personalized emotional, physical, and educational support throughout the pregnancy and birthing process.
  • Collaborated with healthcare providers to ensure seamless communication between all parties involved in the birthing process for optimal care of the mother and baby.

Education

Bachelor of Arts - History Teacher Education

Basra University
Iraq
06.2000

Skills

  • Employee Training
  • Workplace Safety
  • Budgeting and finance
  • Loss prevention strategies
  • Decision-making capabilities
  • Store operations
  • Cash handling expertise
  • Merchandise Display
  • Attention to Detail
  • POS System proficiency
  • Customer Service
  • Cash handling and management
  • Cash Register Operation
  • Safety Procedures
  • Bank Deposit Preparation
  • Team Leadership
  • Schedule Maintenance
  • Operations leadership
  • Employee Scheduling
  • Issue Resolution
  • Time Management
  • Staff Training
  • Operational Efficiency
  • Team training and development
  • Business marketing

cooking

Cooking is not just a hobby for me; it's a passion that brings me immense joy and fulfillment. From experimenting with new recipes to mastering traditional dishes, the kitchen is my creative playground where I can express myself freely. I find solace in the rhythmic chopping of vegetables, the sizzle of ingredients in a hot pan, and the aromatic scents that fill the air. Cooking allows me to unleash my creativity, explore diverse cuisines, and share delicious meals with loved ones. Whether I'm cooking a simple weeknight dinner or preparing a feast for a special occasion, the process of creating something delicious from scratch fills me with a sense of accomplishment and satisfaction like no other. In the kitchen, I find not only a source of relaxation and enjoyment but also a means of nourishing both body and soul.

Timeline

Cashier Assistant Manager

Yaseen
01.2016 - 02.2020

Refuge Worker

Rania
01.2011 - 04.2013

Birth & Postpartum Doula

Isabel
02.2005 - 02.2006

Bachelor of Arts - History Teacher Education

Basra University
Wesal Tawfiq