Summary
Overview
Work History
Education
Skills
Activites and Awards
References
Timeline
BusinessAnalyst

Wesleigh E. Kimlick

Lynchburg,VA

Summary

Result-driven and goal-oriented with a job record of excelling within affiliated organizations. Always striving to achieve client satisfaction in any company by utilizing strong client relations skills to resolve issues with ideal diplomacy. Confidently ensuring client retention to promote loyalty. Knowledgeable in industry terminology, products, and services to effectively address and respond to personal customer inquiries. Energized to put my experience to work for others.

Overview

8
8
years of professional experience

Work History

Customer Service Representative & Brand Ambassador

Live Slow LLC
Lynchburg, VA
11.2022 - Current
  • collaborating with business management team to develop strategies for improving sales through new product design and marketing
  • developing strong relationships with customers by providing personalized assistance to create an excellent purchase experience for customers
  • performing administrative tasks such as filing paperwork, updating databases and generating reports, initiating inventory control measures to manage and replenish stock, and developing innovative products to meet customer demand
  • assisting customers with product selection, ordering, billing, returns, exchanges and technical support

Receptionist/Vet Assistant

Corban Veterinary Services
05.2020 - 09.2022
  • providing clients and pets with excellent services by listening to their needs in order to relay the information to the veterinary medical staff
  • maintaining balanced cash drawer and completed end-of-day reporting process with great accuracy
  • receiving phone calls to fulfill animal-patient needs
  • checking patients in and out for appointments and collecting payments
  • delivering administrative support to team members by helping to minimize their workloads however possible, communicating with affiliates, organizing records and prioritizing schedules

Hostess/Server

DEPOT Grille
09.2019 - 05.2020
  • developed ability to multitask while maintaining a positive and upbeat attitude
  • enhanced strong verbal communication skills
  • employed issue resolutions quickly and successfully
  • gained abundance of customer service experience
  • operated POS terminals to place and fulfill orders and calculate totals

Consultant Forester

F & W Forestry Services, Inc
05.2019 - 08.2019
  • cruised timber by evaluating forest stands for saleable timber with high attention to detail, estimating value and marking specific trees for harvesting
  • assisted with landowner consultations
  • marked and GPS boundary lines
  • reviewed surveillance footage of log jobs
  • assisted forester in preparing and collecting data for forest management plans, timber appraisals, timber sales, timber tax basis and GIS mapping

Senior Farm Manager

Randolph-Henry High School
04.2017 - 08.2018
  • organized tours and events for students and visitors from around the state
  • maintained paperwork and managed a 150-acre farm with 50 head of brood cattle, 3 horses, and 2,000+ catfish
  • collected samples and facilitated proper herbicide application for land management
  • maintained working facilities to keep effective organization the focus

Veterinarian Assistant

Corban Veterinary Services
Charlotte Court House, VA
09.2015 - 01.2018
  • assisted in administrative tasks and bookkeeping
  • assessed clients and informed veterinarians of services needed
  • documented patient information with precision to maintain records accuracy
  • educated clients and public on animal health, treatment protocols and general procedures

Education

Associates Degree - Forest Management Technology

Dabney S. Lancaster Community College
Clifton Forge, VA
05.2020

Advanced Standing Diploma -

Randolph Henry High School
Charlotte Court House, VA
05.2018

Skills

  • office management and adaptive team player
  • record and bookkeeping
  • complaint resolution and client relations
  • multitasking and prioritization
  • project planning and management
  • sales techniques and customer consulting
  • organized and efficient
  • excellent written and verbal skills
  • inbound and outbound calling
  • strong work ethic and self-motivation
  • flexible and ready to achieve

Activites and Awards

  • Elected Dabney S. Lancaster Forestry President (2018-2019)
  • Elected Dabney S. Lancaster Forestry Treasurer (2019-2020)
  • Captain of the Dabney S. Lancaster Woodman's Team (2019-2020)
  • Competed in a variety of Female Division Timersport Completions (2018-2020)
  • Competed in FFA Hippology Team (2015-2017), Forestry Team (2016-2018), Cattle Working Team (2017-2018), Mechanics Team (2017-2018)
  • Elected FFA Parliamentarian (2017-2018)
  • Participated in BETA Club (2015-2018)

References

References available upon request.

Timeline

Customer Service Representative & Brand Ambassador

Live Slow LLC
11.2022 - Current

Receptionist/Vet Assistant

Corban Veterinary Services
05.2020 - 09.2022

Hostess/Server

DEPOT Grille
09.2019 - 05.2020

Consultant Forester

F & W Forestry Services, Inc
05.2019 - 08.2019

Senior Farm Manager

Randolph-Henry High School
04.2017 - 08.2018

Veterinarian Assistant

Corban Veterinary Services
09.2015 - 01.2018

Associates Degree - Forest Management Technology

Dabney S. Lancaster Community College

Advanced Standing Diploma -

Randolph Henry High School
Wesleigh E. Kimlick