Professional with a strong background in off-campus student housing. I am Fair Housing Laws educated and known for creating a very welcoming atmosphere for both residents and employees. Reliable and willing to learn.
Work History
Community Assistant
2 Years 8 Months
Knights Circle - Asset Living | 12.2023 - 08.2026
Coordinated maintenance requests and tracked progress to maintain facility standards.
Assisted residents with their accounting needs such as rent deferment and Florida Prepaid requests.
Contacted residents on their financial statuses as well as any late or returned payments.
Implemented effective communication strategies to address resident concerns promptly.
Established rapport with diverse populations through active listening skills and empathy, promoting an inclusive living environment.
Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
Mentored new community assistants in operational processes and resident interaction techniques.
Supported new residents in their transition to the community by providing information on available resources and amenities.
Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
Taco Bell Manager
2 Years 11 Months
Taco Bell - Yum! Brands | 06.2020 - 05.2023
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed training programs to enhance employee skills and ensure adherence to company standards.
Maintained professional, organized, and safe environment for employees and patrons.
Set aggressive targets for employees to drive company success and strengthen motivation.
Food Safety Certified
Education
Bachelor of Arts - Screenwriting
University of Central Florida | Orlando, FL | 05-2026