Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Higher Education
Greenville Technical College
08.2024 - 01.2025
Met academic standards and expectations to maintain school enrollment.
Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.
Developed effective improvement plans in alignment with goals and specifications.
Sales Representative
Condustrial Inc.
09.2023 - 06.2024
Developed strong client relationships for long-term loyalty and repeat business.
Conducted market research to identify new opportunities for product offerings.
Negotiated contracts to secure favorable terms for both company and clients.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Delivery Coordinator
Blue Compass RV
02.2023 - 09.2023
Maintain a thorough knowledge of RV parts and accessories
Provide exceptional customer service skills with the desire to exceed expectations
Greet, educate, and sell RV products to customers
Schedule appointments with designated staff
Coordinate readiness of the unit
Serve as the point of contact between staff and customer
Ensure techs are up-to-date on walkthrough procedures
Demonstrate features and proper use of the vehicle, show the customer navigation
Ensure customer is aware of status of unit
Ensure unit is ready for customer on day of delivery
Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
Operator
Vicks/lane Blythe construction
09.2021 - 11.2022
Improved operations by monitoring equipment performance and troubleshooting issues promptly.
Operated machinery for consistent quality and adherence to production standards.
Enhanced team performance with clear communication and support during complex tasks.
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Worked outside in all weather conditions.
Played key role in process optimization project, resulting in more efficient production line layout.
Technician/Service Advisor
Campers Inn of Raleigh
03.2021 - 08.2021
Prep new incoming units- has anything to do with getting the units ready inspecting them fixing pre established issues
Diagnose any issues that may come along with the unit
I.E
Ac isn't working figure out why
Perform walk through with the customers and show them exactly how to work there unit
The absolute best way to describe what we do here is we are the handyman of the camper world
Also while here at Campers Inn of Raleigh
I was promoted to Service Advisor which is entirely a customer service based roll
My duties would entail from Creating work orders to calling customers updating them in the status of there units being ready to dealing with unhappy/angry customers
Issues technicians there next job
Working hand in hand with parts and warranty to receive everything we need to complete that customer
Infantry Team Leader(11B)
US Army
05.2015 - 05.2021
Served as an infantry team leader of 5 personnel, working several positions
Cleaned and ensured storage of multi-million dollar vehicles and assigned equipment
Mentored new soldiers to my unit, trained and instilled discipline, tact, and leadership
Education
High school diploma -
Hillcrest High School
Simpsonville, SC
06.2016
Skills
Coaching and Mentoring
Personnel Management
Leadership
Decision-Making
Time Management
Additional Information
I try daily to be a humble person, along with that I believe myself to be a starter, a leader, a go getter. I refer to myself as 'If you give me a chance, and give me the tools I will succeed at anything I am given.'
Military Service
United States Army, Corporal
Timeline
Higher Education
Greenville Technical College
08.2024 - 01.2025
Sales Representative
Condustrial Inc.
09.2023 - 06.2024
Delivery Coordinator
Blue Compass RV
02.2023 - 09.2023
Operator
Vicks/lane Blythe construction
09.2021 - 11.2022
Technician/Service Advisor
Campers Inn of Raleigh
03.2021 - 08.2021
Infantry Team Leader(11B)
US Army
05.2015 - 05.2021
High school diploma -
Hillcrest High School
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