Wesley Colquitt
Rogers,AR
Summary
Experienced Networking Technician with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Overview
11
11
years of professional experience
Work History
Manufacturing Senior Technician
Georges Inc
Springdale, AR
06.2023 - Current
- Provided technical support for users experiencing hardware or software issues.
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Utilized ticketing systems to track the status of help desk tickets throughout the resolution process.
- Used remote login tools to assist users with technical issues.
Computer Technician
Crye-Leike Realtors
Rogers, AR
02.2021 - 06.2023
- Assisting Real-Estate Agents with their technical needs in regards to Crye-leike's internal system
- Network management including Cisco Meraki Dashboard, Cisco Switches, Routers, and usage of Networking Tools.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
Electronic Technician
Zebra
Bentonville, AR
08.2019 - 12.2019
- Uses tools and software to fix electronic devices for customers
- Flashing computers and other electronic devices
- Assist with Quality Assurance to meet customer standards.
Lead Networking Technician
RR-Solutions
Gravette, AR
06.2016 - 06.2019
- Uses networking equipment to run and terminate RJ-45 Cabling
- Assisted in maintenance of Cisco Switching and Routers
- Removed and Replaced existing computer hardware for major corporations to the industry standard
- Troubleshooted and quickly resolved Computer and Network related issues
- Served as operating system expert, providing technical support for entire organization.
Plumbing Associate
Lowes
Fayetteville, AR
06.2014 - 06.2016
- Drove sales by effectively upselling and cross-selling products to maximize profitability
- Prevented store losses by utilizing awareness, attention to detail and integrity
- Performed floor moves, merchandising, display maintenance and housekeeping
- Completed all assigned training to stay updated on important policies and procedures
- Help customers load purchased equipment when necessary.
Substitute Teacher
Springdale School District
Springdale, AR
09.2013 - 01.2014
- Contacted principal's office to handle safety and disciplinary problems
- Kept youth safe and secure at facility and in public
- Established and enforced rules for behavior and procedures for maintaining order among a class of 30 students
- Observed and documented behaviors and actions.
Education
High School Diploma -
Springdale High School
Skills
- Cabling and Termination
- Computer installation and upgrade
- Cisco Network and Routing troubleshooting
- Server upgrade and Maintenance
- POS operations
- Computer warranty management
- Desktop Troubleshooting Win 8, 10, 11
- Desktop Support
- Network Support
- Software Installation
Timeline
Manufacturing Senior Technician
Georges Inc
06.2023 - Current
Computer Technician
Crye-Leike Realtors
02.2021 - 06.2023
Electronic Technician
Zebra
08.2019 - 12.2019
Lead Networking Technician
RR-Solutions
06.2016 - 06.2019
Plumbing Associate
Lowes
06.2014 - 06.2016
Substitute Teacher
Springdale School District
09.2013 - 01.2014
High School Diploma -
Springdale High School
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