Experienced musician with a history of achieving superior ratings in competitive settings. Demonstrated leadership as front ensemble section leader, overseeing successful coordination and performance. Served as secretary for Kappa Alpha Order in 2023, showcasing strong organizational and communication skills. Committed to excellence and eager to contribute talents and dedication to a new opportunity.
Overview
2
2
years of professional experience
Work History
Receiving and Fulfillment
Academy Sports and Outdoors
07.2023 - 09.2023
Consistently met deadlines for order fulfillment, ensuring customer satisfaction and repeat business.
Maintained a safe and organized work environment, reducing workplace accidents and injuries.
Streamlined packing procedures to minimize errors and increase overall accuracy in order fulfillment.
Provided exceptional customer service by addressing inquiries promptly about shipment statuses, delays, or special handling requirements.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Communicated with vendors and suppliers to verify timely delivery of goods.
Shipping Clerk - Scanner/Warehouse Associate
American Wholesale Book Company
06.2022 - 07.2023
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
Participated in regular safety training sessions, maintaining a secure working environment for all team members.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Enhanced overall productivity by maintaining a well-organized and efficient work area.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Team Member - Cashier/Oventender/Delivery Driver
Papa Johns
11.2021 - 02.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Maintained productive, efficient approach to all tasks.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Team Member - Cashier/Sanitationist
Krispy Kreme
05.2021 - 09.2021
Learned all required tasks quickly to maximize performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Improved customer satisfaction by quickly helping each person find desired items.
Conducted product demonstrations, enhancing customer engagement and interest.
Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Fostered positive work environment, leading by example and offering support to team members as needed.
Achieved high level of customer service with thorough product knowledge and attentive assistance.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
University of North Alabama
01.2024
Rogers High School
01.2023
Wilson Elementary School
01.2016
Underwood Elementary School
01.2012
Skills
Culinary Skills
Customer service
Leadership
Communication
Basic Computer Information Skills
Audio Technician and Sound Engineering
Extracurricular Activities
Buccaneers in Blue Marching Band Rogers High School Concert Band Rogers High School Jazz Band Buccaneers in Blue Indoor Drumline Culinary Arts at Allen Thornton Career Technical Center AWBC Co-Op FCCLA Key Club UNA Kappa Alpha Order
Community Service
High School Buccaneers in Blue Marching Band Camp
Rookie Camp Leader
Junior Clean Up Day
Buccaneers in Blue Leadership Camp
Involved in a variety of band fundraisers
Band Equipment Manager
Volunteered at the Rogers Band Day Fundraiser
Indoor Drumline Equipment Manager
Awards
Superior Rating Prattville Marching Competition
Superior Rating Deshler Marching Competition
Superior Rating Hoover Marching Competition
Superior Rating Mud Creek Marching Invitational
Best In Class Percussion - Hoover Marching Competition
Best In Class Percussion - Mud Creek Marching Invitational
Best In Class Band - Mud Creek Marching Invitational
Received Pirate of the Week Award
Received Pirate of the Month Award
MPA Superior Ratings
Most Entertaining Band Deshler Marching Competition
Front Ensemble Section Leader of the Buccaneers in Blue
Culinary Arts Class President at Allen Thornton Career Technical Center
Kappa Alpha Order Officer, UNA
Timeline
Receiving and Fulfillment
Academy Sports and Outdoors
07.2023 - 09.2023
Shipping Clerk - Scanner/Warehouse Associate
American Wholesale Book Company
06.2022 - 07.2023
Team Member - Cashier/Oventender/Delivery Driver
Papa Johns
11.2021 - 02.2022
Team Member - Cashier/Sanitationist
Krispy Kreme
05.2021 - 09.2021
University of North Alabama
Rogers High School
Wilson Elementary School
Underwood Elementary School
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