Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Roby's Furniture and Appliance
Florence, OR
03.2016 - 12.2020
Supervised staff members, organized schedules and delegated tasks.
Responded to customer inquiries via phone or email in a professional manner.
Ordered supplies and equipment to maintain adequate inventory levels.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained confidential records relating to personnel matters.
Processed payroll accurately ensuring all employees were paid on time.
Developed and implemented office policies and procedures.
General Manager
Knechts Auto Parts
Florence, OR
09.2012 - 02.2016
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Established and maintained effective communication with staff members to ensure efficient operations.
Trained employees on duties, policies and procedures.
Supervised employees through planning, assignments, and direction.
Recruited, interviewed and hired qualified staff for open positions.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Automobile Detailer
Rasmussen BMW of Portland Car Dealership
Portland, OR
03.2009 - 07.2012
Inspected vehicles after detail work was completed to ensure quality standards were met.
Washed tires, rims and wheel wells using appropriate cleaning solutions.
Polished chrome trims on cars using metal polish and buffing wheel.
Followed safety guidelines when handling hazardous chemicals.
Utilized pressure washers to remove dirt from exteriors of vehicles.
Cleaned and detailed interiors of vehicles, including vacuuming carpets, upholstery and mats, dusting and polishing surfaces, cleaning windows and mirrors, shampooing fabrics and spot cleaning.
Education
GED -
St.Helens High School
St. Helens, Oregon
06-2003
Skills
Operations Management
Workforce Management
Inventory Control
Office Management
Bookkeeping
Compliance Monitoring
Certification
CPR,AED, and First Aid certified - Completion of all courses June 8th,2024