Wesley Gitter
NYC Metropolitan Area
Summary
Accomplished Facilities and Infrastructure Engineer with over 9 years of experience in critical data center and mechanical, electrical, and plumbing (MEP) environments. Proven expertise in overseeing mission-critical infrastructure, driving operational excellence, and ensuring business continuity. Extensive background in MEP systems, vendor management, and risk mitigation across diverse facilities, specifically mission critical telecommunications environments. Adept at, delivering infrastructure improvements, and implementing innovative solutions to optimize performance and resiliency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Edge Data Center Operations Engineer (Electrical/Mechanical) | Northeast Lead
Amazon Web Services (AWS)
05.2022 - Current
- Lead operations and strategy for mission-critical AWS Edge Data Centers, ensuring 100% infrastructure availability and reliability across multiple sites
- Developed and executed SOPs/MOPs/EOPs for critical infrastructure maintenance, upgrades, and change management processes
- Managed infrastructure build-outs for new colocation facilities, supporting business continuity and expansion goals
- Drove operational excellence through data-driven performance metrics and continuous process improvements
- Acted as subject matter expert (SME) for electrical/mechanical systems, including generators, UPSs, PDUs, chillers, cooling towers, and CRACs
- Partnered with vendors, coordinating RCA (Root Cause Analysis) processes for incidents to ensure preventative actions and risk mitigation
- Executed site assessments and resiliency audits to identify and mitigate single points of failure (SPoFs) within data center MEP systems
Lead Facilities Engineer
Upward Farms
09.2021 - 05.2022
- Oversaw MEP systems and led critical infrastructure maintenance for a high-performance indoor agricultural facility
- Reduced operational costs by 30% through in-house repairs, vendor management, and proactive asset management
- Managed a team of facilities technicians, ensuring efficient project delivery and maintenance execution
- Coordinated procurement and inventory management of facility materials to ensure minimal downtime
Data Center Critical Infrastructure Engineer
Lumen Technologies
02.2018 - 09.2021
- Maintained and repaired critical mechanical infrastructure systems, including chillers, pumps, cooling towers, and air handling units
- Supported regional engineers with electrical troubleshooting of generators, UPSs, PDUs, and switchgear
- Leveraged BMS/BAS systems to monitor and troubleshoot site performance, improving overall reliability
- Acted as regional SME for mechanical systems, driving risk reduction through continuous site monitoring and improvements
- Ensured 100% uptime of data centers within region
Telecommunications HVAC Service Mechanic
Wireless Network Group (WNG), Big Green Group, Ontegrity Inc.
01.2015 - 01.2018
- Responded to critical infrastructure alarms for Verizon and AT&T cell sites, ensuring SLA compliance for repairs and maintenance
- Executed preventative maintenance and emergency repairs on regional HVAC systems
- Utilized BMS/BAS platforms for remote monitoring and real-time troubleshooting
- Ensured accurate inventory tracking to support critical infrastructure uptime
Education
HVAC/R Program
Lincoln Technical Institute
Mahwah, NJ07.2015
Skills
- Facilities Infrastructure Management (MEP)
- Data Center Engineering Operations & Resiliency
- Critical Infrastructure Strategy & Oversight
- Business Continuity & Risk Mitigation
- SOPs, MOPs, and Change Management
- Incident Command & Crisis Management
- Vendor Management
- Performance Metrics & Data-Driven Decision Making
- Project Management & Cross-Functional Leadership
- Tools: BMS/BAS/EPMS & DCIM Systems, Microsoft Office Suite
Technical Proficiencies
- Tools: BMS/BAS/EPMS Systems, Microsoft Office Suite (Excel, Word, Outlook)
- Equipment: Generators, UPSs, PDUs, CRAC/CRAH, AHUs, Pumps, Chillers, Cooling Towers, etc.
- Change Management Documentation: SOPs, MOPs, and EOPs creation and execution.
Accomplishments
- Developed and implemented SOPs/MOPs that improved infrastructure resiliency and reduced operational risk.
- Drove significant cost savings through proactive vendor management and in-house repairs (~30% reduction in operational costs).
- Led incident command activities during infrastructure incidents, ensuring rapid response, RCA completion, and risk mitigation strategies.
- Delivered new data center build-outs and colocation stand-ups in alignment with strategic business goals.
Certification
- HVAC/R Training | Lincoln Technical Institute
- Universal EPA Certification
Additional Information
- Open to domestic and international travel as required by project scope (up to 50%).
- Fully vaccinated against COVID-19.
Timeline
Edge Data Center Operations Engineer (Electrical/Mechanical) | Northeast Lead
Amazon Web Services (AWS)
05.2022 - Current
Lead Facilities Engineer
Upward Farms
09.2021 - 05.2022
Data Center Critical Infrastructure Engineer
Lumen Technologies
02.2018 - 09.2021
Telecommunications HVAC Service Mechanic
Wireless Network Group (WNG), Big Green Group, Ontegrity Inc.
01.2015 - 01.2018
- HVAC/R Training | Lincoln Technical Institute
- Universal EPA Certification
HVAC/R Program
Lincoln Technical Institute
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