Summary
Overview
Work History
Education
Skills
Timeline
Manager

Wesley Hicks

Lansing,Michigan

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

16
16
years of professional experience

Work History

Manager

Harrison Roadhouse
East Lansing, MI
05.2014 - 05.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recorded inventory sales into organization's weekly income report.
  • Conducted monthly inventories of raw materials and components on work floor.

Cook

Tavern And Tap/Tavern On The Square
Lansing, MI
11.2012 - 05.2014
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Cook

Buddy's Pub And Grill
East Lansing, MI
05.2006 - 05.2012
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Handled portion control activities according to specified instructions provided by chef.

Education

Animation And Visual Effects

Los Angeles Film School - Hollywood
Los Angeles, CA

GED -

Perry/Morris
Perry, MI
01.2005

Skills

  • Managing Employee Relations
  • Safe Work Methods
  • Hospitality Management
  • Originality and Creativity
  • Employee Coaching and Motivation
  • Monetary Transactions
  • Corrective Actions
  • Supplier Monitoring
  • Problem Anticipation and Resolution

Timeline

Manager

Harrison Roadhouse
05.2014 - 05.2022

Cook

Tavern And Tap/Tavern On The Square
11.2012 - 05.2014

Cook

Buddy's Pub And Grill
05.2006 - 05.2012

Animation And Visual Effects

Los Angeles Film School - Hollywood

GED -

Perry/Morris

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Wesley Hicks