Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Wesley Hodor

Corpus Christi,TX

Summary

Dynamic District Manager with a proven track record at Walgreens, managing over $15 million in monthly sales and leading 300 employees. Excelled in strategic planning and leadership, significantly improving operational standards and employee satisfaction. Skilled in PowerBi and adept at fostering teamwork, I've successfully driven performance and compliance across multiple locations. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

District Manager

Walgreens
07.2022 - Current
  • I am a multi-unit manager managing over 15,000,000 monthly sales and three hundred employees under my supervision. I have supervised various locations and enforced high standards of operation. I have also created 30-, 60-, and 90-day plans for underperforming locations and performance improvement plans for underperforming managers.
  • Conducted regular audits to ensure compliance with company policies, federal/state regulations, and operational practices at all district locations. Ensured OSHA, DEA, Ecosure, and regulatory compliance for all locations. Provided employee training and ensured required knowledge and licenses. Resolve customer services issues, and create next steps to prevent customer issues in the future. I review customer feedback from NPS comments to help improve the customer experience at each location.
  • Promoted a positive work atmosphere conducive to teamwork, collaboration, and professional development, resulting in improved employee satisfaction. Reviewing location talent with each location visit to ensure there is a steady pipeline for promotion when opportunities become available. Selected and nominated deserving individuals for Champion Of Champions recognition while using Thearto messages to regularly encourage high-performing individuals. Create a collaborative work environment by having a weekly PowerPoint presentation every Monday to discuss the company's agenda and priorities, review the previous week's results, and set actionable next steps. I serve as a resource to remove barriers and help foster individual and the company's success.
  • My role also involves overseeing the successful opening and closing of stores. This includes coordinating logistics, staffing, training, and promotional efforts to ensure a seamless transition for new locations. I coordinate with local technical schools for pharmacy technicians and universities to identify Graduate pharmacists for interns to help secure the company's future talent.
  • Taking ownership of the district P&L by reviewing the monthly operating statements for the district to improve allocated TCM operating income. Reviewing payroll usage, compensation, centralized services costs, supply costs, percent of shrink to sales, cash handling, average retail transactions per day, and average units sold per day.
  • Coordinating with HR and asset protection to help resolve employee harassment, misconduct, and theft issues that may arise.

Store Manager

Walgreens
09.2018 - 07.2022
  • As a high-performing store manager, I was the Area lead for recruiting and staffing. I was the area's lead for community immunization, champing underserved communities. The area consisted of seven districts, which included fourteen locations in each district.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in a fast-paced environment, proactively fostering a culture of open communication and positive feedback.

Education

Some College (No Degree) - Finance

Florida Agricultural And Mechanical University
Tallahassee, FL

Skills

  • Leadership skills
  • Recruiting and Hiring
  • Strategic Planning
  • Customer Service
  • Performance management
  • Proficient with Microsoft Suite, Excell, Word, Teams, PowerPoint
  • Proficient with PowerBi
  • Brand Management, Visual Merchandising
  • Inventory control
  • Policy and procedure development
  • Time management
  • Critical decision-making skills

Accomplishments

  • My team lead Region 1 with myWalgreens credit cards by offering the best checkout and in-store customer experience possible while receiving recognition on the DM drive for being 3rd in western operations.
  • Leading Region 1 with OTC COVID tests with over 106,000 OTC COVID tests. Motivating my team to connect to their patients, save lives, and build script count.
  • Volunteering to lead Area 3 with Red Nose contest. More importantly, having my Champion own the process and- develop them on how to lead a team and motivate without having accountability. D354 led Area 3 and placed 2nd in Region 1.
  • For fiscal years 2023 and 2024, I am proud to say that no store failed an eco-sure food and safety audit.
  • Received regional Champion of Champion plaque for Pharmacy customer care.



Certification

Certified Pharmacy Technican

Timeline

District Manager

Walgreens
07.2022 - Current

Store Manager

Walgreens
09.2018 - 07.2022

Some College (No Degree) - Finance

Florida Agricultural And Mechanical University

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Wesley Hodor