Summary
Overview
Work History
Education
Skills
Timeline
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Wesley Hoyer

Centerton,AR

Summary

Dynamic leader with a proven track record at Lowes Home Improvement, excelling in problem-solving and customer service. Enhanced store performance through strategic merchandise displays and mentoring staff. Implemented inventory systems, reducing waste by 15%. Recognized for fostering teamwork and driving sales growth, consistently exceeding targets while maintaining a customer-centric environment.

Overview

28
28
years of professional experience

Work History

Assistant Store Manager

Lowes Home Improvment
07.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Assistant Store Manager

Lowes Home Improvment
08.2021 - 07.2024
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Department Supervisor

Lowes Home Improvment
02.2011 - 07.2021
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.

Department Supervisor

National Home Centers
06.2005 - 06.2011
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Built and designed large displays weekly to promote specific products.

Retail Sales Specialist

Lowes Home Improvment
07.1997 - 06.2005
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
  • Consistently met or exceeded individual sales goals while contributing to overall store success.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Maintained a well-organized and visually appealing store environment for optimal customer experience.

Education

GED -

Crowder College
Neosho, MO

Associate of Science - Marketing Management

Missouri Southern State University
Joplin, MO
12-2026

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Timeline

Assistant Store Manager

Lowes Home Improvment
07.2024 - Current

Assistant Store Manager

Lowes Home Improvment
08.2021 - 07.2024

Department Supervisor

Lowes Home Improvment
02.2011 - 07.2021

Department Supervisor

National Home Centers
06.2005 - 06.2011

Retail Sales Specialist

Lowes Home Improvment
07.1997 - 06.2005

GED -

Crowder College

Associate of Science - Marketing Management

Missouri Southern State University

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Wesley Hoyer