Wesley Hunter

Greeted customers upon entering the store and provided assistance with locating desired items.

Facilitated the buying and selling of pre-owned music equipment.

Ensured efficient facility management for Guitars department.

Facilitated advancement of Immanuel’s musical ministry by working with the Music Director and Director of Services. My responsibilities consisted of band-leading and leading worship activities, along with creating demos for new songs, to artistically expand sanctuary services.

Assisted Director of Services with weekly preparations for Sunday services such as chart preparation, board mix/recording preparation, song arranging and stage/audio setup while communicating with volunteers.

Assisted Director of Services in overseeing A/V equipment maintenance, repair, and updates for worship services and special events at Immanuel, including A/V-related software updates/upgrades.

Assisted Director of Services in recruiting, onboarding and training volunteers for musical and technical teams which included audio, projection, camera and livestream management.

Scheduled team members in conjunction with the Director of Services and Music Director every other month.

Managed audio and video recording for ministry events like officer training, ensuring all AV needs were met effectively.

Aided the Director of Services in preparing and managing special events and rehearsals, including setup/teardown and audio mixing.

Assumed responsibility as 'Producer' on Sundays when Director of Services was unavailable.

Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.

Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.

Transported furniture, appliances, boxes and other items from one location to another in a timely manner.

Assembled furniture at the customer's new residence or business premises.

Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.

Provided technical support to customers via phone and email.

Documented customer inquiries and resolutions in a ticketing system.

Analyzed computer issues, identified root causes, and implemented solutions.

Troubleshot hardware and software problems on Windows and Mac OS platforms.

Assisted in the development of user training materials and FAQ documents.