Wesley Ingalls
San Antonio,TX
Summary
Multi-tasking Team Leader II well-known for driving successful company initiatives. Strong Heart for People, Head for Business, and Passion for Results Skills. Develops strategies, provides training, sets goals and obtains team feedback. Develop Partners and Leaders for growth and development opportunities. Ability to lead through multiple company change management initiatives. Big picture focus with excellence in communicating goals and vision to succeed. Creates dynamic and positive workplace culture to align with HEB's Bold Promise.
Overview
12
12
years of professional experience
Work History
Team Leader II
HEB Distribution Center
06.2022 - Current
- Mentor ATL's and Team Leaders through growth and development
- Drive company initiatives against facility goals with Leadership team
- Monitor performance and provide feedback to Partners through fair and consistent application of policies and procedures
- Review daily volume of shipping and receiving to balance staffing levels
- Submit job requisitions and interview candidates to align with facility staffing needs
- Create Partner work schedules to ensure product meets customer demand effectively and efficiently
- Develop Partners and Team Leaders through coaching and training for growth opportunities
- Lead multiple change management initiatives with Partners and Leaders
Team Leader
HEB Distribution Center
06.2019 - 06.2022
- Monitor performance and provide feedback to Partners through fair and consistent application of policies and procedures
- Monitor company initiatives against facility goals and take action to meet goals
- Review daily volume of shipping and receiving to balance staffing levels
- Submit job requisitions and interview candidates to align with facility staffing needs
- Create Partner work schedules to ensure product meets customer demand effectively and efficiently
- Develop Partners through coaching and training for growth opportunities
- Lead multiple change management initiatives with Partners
Operations Manager
Servco Pacific Inc.
09.2016 - 06.2019
- Lead multiple operations management teams and staff to remain compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Partnered with vendors and suppliers to effectively manage and budget.
Warehouse Supervisor
Servco Pacific Inc.
05.2016 - 09.2016
- Supervised shipping and receiving, distribution and workplace safety.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Perform Interviewing and Hiring of New Employees.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Operations Manager
Victor Industries USA, Inc
09.2011 - 05.2016
- Oversee operational cost, risk and audit activities
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Education
Bachelor of Business Administration - Business Management
Western Governors University
San Antonio, TX08.2024
Skills
- Drive Key Performance Indicators
- Analytical/Project Management Skills
- Teamwork and Collaboration
- Coaching and Mentoring
- Partner/Leader Development
- Change Management
- Verbal/Written Communication Skills
- Negotiating/Influential Skills
- Detail Oriented
- Decision Making
- Proficient in Microsoft Applications
- Communication/Intrapersonal Skills
Accomplishments
Critical SME Role in WFM Launch
PDS Facilitator
Dedicated Trainer
Timeline
Team Leader II
HEB Distribution Center
06.2022 - Current
Team Leader
HEB Distribution Center
06.2019 - 06.2022
Operations Manager
Servco Pacific Inc.
09.2016 - 06.2019
Warehouse Supervisor
Servco Pacific Inc.
05.2016 - 09.2016
Operations Manager
Victor Industries USA, Inc
09.2011 - 05.2016
Bachelor of Business Administration - Business Management
Western Governors University
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