Wesley Jessie
Myrtle Beach,SC
Summary
- 11 years Dedicated Garage Door Installer with a proven track record at Gale Contractor Services, excelling in diagnosing issues and delivering exceptional customer service. Skilled in precision measurement and effective communication, I consistently achieved high client satisfaction rates through meticulous installations and proactive maintenance, fostering strong relationships and ensuring compliance with safety standards.
Overview
11
11
years of professional experience
Work History
Garage Door Installer
Gale Contractor Services
04.2014 - Current
- Diagnosed problems and completed timely repairs.
- Delivered excellent customer service, addressing any questions or concerns during installation.
- Troubleshot malfunctioning components during maintenance visits leading to fewer instances of costly repairs and ensuring continued client satisfaction.
- Maintained clear communication with office staff regarding scheduling changes or additional work needed on projects.
- Educated homeowners about proper care and maintenance of garage door systems.
- Adhered to local building codes while installing residential garage door systems to maintain compliance with industry standards.
- Collaborated effectively with team members, completing multiple installations per day as required.
- Streamlined installation processes by effectively managing time and resources on job sites.
- Provided comprehensive training for new team members, ensuring consistency in quality across all installations.
- Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
- Conducted post-installation follow-ups to ensure complete customer satisfaction and address any potential issues promptly.
- Improved customer satisfaction by providing efficient and high-quality garage door installations.
- Updated daily logs with hours and materials used.
- Minimized callbacks with meticulous measurements and accurate garage door installations.
- Achieved consistent client referrals through exceptional workmanship and attention to detail.
- Enhanced the longevity of garage doors with thorough inspections and preventative maintenance tasks.
- Maximized productivity by maintaining a clean, organized, and well-stocked work vehicle.
- Built strong relationships with vendors, ensuring timely delivery of materials for each project.
- Elevated company reputation through consistently positive reviews from satisfied customers on social media platforms or review websites such as Yelp or Google Reviews.
- Measured and estimated jobs in order to calculate fees.
- Expanded clientele base by offering customized solutions tailored to individual homeowner preferences and budget constraints.
- Reduced costs for clients by identifying energy-efficient garage door options suited to their needs.
- Ensured safety for clients by properly removing old doors and disposing of hazardous materials.
- Demonstrated expertise in various types of garage door systems, including sectional, roller, and swing-out styles.
- Promoted innovative accessories like smart home integration capabilities which led to increased sales.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Completed required paperwork such as work orders according to services performed or required.
- Fabricated replacements for worn or broken parts using welders, lathes or shaping or milling machines.
- Covered treadles with carpeting or other floor covering materials and tested systems by operating treadles.
Education
GED -
Reidsville Senior High School
Reidsville, NCSkills
- Residential experience
- Repairing damage
- Diagnosing problems
- Following safety practices
- Maintaining equipment
- Physical strength
- Safety procedures
- Power tools proficiency
- Vehicle maintenance
- Precision measurement
- Updating logs
- Basic carpentry
- Mechanical aptitude
- Hand tools proficiency
- Electrical
- Adhering to safety standards
- Collecting measurements
- Residential installations
- Producing receipts
- Garage door programming
- Power tool operation
- Hand tool proficiency
- Electrical wiring
- Emergency repairs
- OSHA compliance
- Ladder safety
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Material handling
- Decision-making
- Heavy lifting
- Detail-oriented
- Relationship building
- Tool maintenance
- Team building
- Safety protocols
- Hand-eye coordination
- Task prioritization
- Mechanical assembly
- Equipment operation
- Self motivation
- Product knowledge
- Interpersonal skills
- Analytical thinking
- Hardware installation
- Goal setting
- Professionalism
- Interpersonal communication
- Quality control
- Parts inspection
- Preventive Maintenance
- Time management abilities
- Continuous improvement
- Physical stamina
- Hardware knowledge
- Inventory management
- Adaptability
- Door installation
- Electrical systems
- Project management
- Equipment maintenance
- Vendor relationships
- Safety regulations
- Blueprint interpretation
- Equipment troubleshooting
- Professional demeanor
- Problem-solving aptitude
- Parts fabrication
- Technical specifications
- Schematics reading
- Pneumatic systems
- Equipment calibration
- Component replacement
- Technical documentation
- Supply management
- Analytical skills
- Spring maintenance
- Manual dexterity
Timeline
Garage Door Installer
Gale Contractor Services
04.2014 - Current
GED -
Reidsville Senior High School
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