Wesley Kurtz
Jermyn,PA
Summary
Detail-oriented professional with a strong background in customer service and inventory management. Proven ability to enhance client satisfaction and streamline operations through effective communication and quality assurance.
Overview
10
10
years of professional experience
Work History
Overnight Stocker and Receiver
Wegmans
Dickson City, PA
12.2019 - Current
- Fulfilled customer needs by submitting personalized orders for client satisfaction.
- Completed multiple CBT certifications to enhance professional development.
- Provided in-depth knowledge of thousands of products and brands for informed customer choices.
- Inspected incoming shipments to ensure quality and accuracy compliance.
- Organized warehouse space to maximize efficiency of product storage.
- Maintained accurate inventory records on all received items.
- Performed general maintenance duties such as sweeping floors and cleaning bathrooms when necessary.
- Adhered strictly to company policies regarding security of inventory assets.
Store Associate
Wine and Spirits
Clarks Summit, Pennsylvania
01.2019 - 11.2019
- Assisted customers in selecting wines and spirits based on preferences.
- Managed inventory by restocking shelves and organizing displays effectively.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of the store environment consistently.
- Educated customers on product features and promotions to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled customer inquiries and complaints professionally to ensure satisfaction.
Radiostation Manager
Keystone College
La Plume, Pennsylvania
08.2016 - 05.2019
- Managed daily operations of campus radio station and ensured smooth programming.
- Coordinated with student DJs to schedule shows and maintain broadcast schedules.
- Developed training programs for new staff and student volunteers on equipment use.
- Oversaw technical setup and maintenance of broadcasting equipment and software.
- Facilitated community outreach events to promote radio station visibility and engagement.
- Created promotional materials such as brochures and flyers for distribution at community events or concerts.
- Established policies concerning broadcast standards and practices within the station.
Electronics Associate
Target
Dickson City, PA
01.2018 - 12.2018
Education
Bachelor of Arts - Digital Communications And Media
Keystone College
La Plume, PA05-2019
Skills
- Product knowledge
- Quality assurance
- Time management
- Attention to detail
- Effective communication
- Heavy lifting
- Public relations planning
- Tech-Savvy
- Data entry
- Customer service
Timeline
Overnight Stocker and Receiver
Wegmans
12.2019 - Current
Store Associate
Wine and Spirits
01.2019 - 11.2019
Electronics Associate
Target
01.2018 - 12.2018
Radiostation Manager
Keystone College
08.2016 - 05.2019
Bachelor of Arts - Digital Communications And Media
Keystone College