WESLEY LEE
Sugar Land
Summary
I only worked for Direction short time before I left but I have some computer knowledge. I been working in retails for about 8 years now with plenty of customer service experience like answering and helping the guest find what they need. Picking guests order and bagged them up to get it ready for the guest.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Sales floor associate
Target
Sugar Land
05.2017 - Current
- I learn how to unload the truck every morning.
- Operated cash registers and processed transactions efficiently for customer satisfaction.
- I am a team trainer where i train new associates on store policies, procedures, and customer service standards.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
- Help guest out with any questions they have, and help them get them product they need.
- Did OPU where I go and get the products the guest ordered, bagged them and put it on the shelf for the guest to come pickup their items.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- I often do sales planners daily to setup any sales planners each holidays or anything that comes up.
- I often do revisions and transitions where I go and reset the whole isle by removing the old labels and putting in new ones. Then moving the product to right places
- Maintained organized merchandise displays to enhance customer shopping experience.
- Restocked shelves and ensured products were properly labeled and priced.
Computer technician
Directrom
Houston
02.2014 - 02.2015
- Learn to wire and setup new desktops
- Joined the technician team and went to schools and work places to help them setup new computers
- Diagnosed hardware and software issues for various computer systems.
- Installed operating systems and essential software applications for users.
Education
Associate of Applied Science - Information And Computer Systems
Houston Community College
Houston, TX 09.2024 - 11.2025
None -
Clements high school
TexasSkills
- Merchandiser
- Order picking
- Shelf labeling
- Communication skills
- Problem solving
- Customer service
- Visual merchandising
- Retail merchandising
Hobbies and Interests
Bowling
Languages
- Chinese
- English
Timeline
Associate of Applied Science - Information And Computer Systems
Houston Community College
09.2024 - 11.2025
Sales floor associate
Target
05.2017 - Current
Computer technician
Directrom
02.2014 - 02.2015
None -
Clements high school