Wesley Marrero
Summary
Proactive team leader knowledgeable about all facets of operations for restaurants businesses. Experienced Manager successful at adapting to changing conditions andefficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Bringing over 13 years of experience and disciplined approach.Reliable and friendly team member adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.Team-oriented and reliable with excellent communication and problem-solving strengths. Multi-talented knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and works hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Production Supervisor
Sunny Grove Landscaping & Nursery
Sarasota, FL
09.2020 - Current
- Managed multiple employees in various job tasks throughout phases of project completion.
- Monitored task completion to meet company standards for performance.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
Kitchen Manager
First Watch Restaurants Inc.
Venice, FL
06.2016 - 09.2020
- Trained employees on correct cooking techniques, safety standards and performance strategies.
- Completed regular line checks to maximize quality assurance.
- Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
- Coordinated preparation of customer meals and monitored food handling for safety purposes.
- Interviewed, hired, and supervised back of house staff.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
Manager Trainee
Dennys Corp.
Kissimmee, FL
09.2015 - 03.2016
- Worked closely with customers to understand needs and resolve diverse issues.
- Outlined and directed all new projects for employee teams.
- Maintained daily record of all transactions.
- Recommended proactive and remedial action to manage business situations.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Processed shipments and maintained stock shelf organization.
- Supervised, coached, and mentored all-member staff
- Analyzed sales, profits and inventory to identify trends and provide recommendations.
Lead Cook
Dennys Corp.
Orlando, FL
02.2007 - 02.2016
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Set up work stations prior to opening to minimize prep time.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Responded quickly to customer concerns and complaints, typically within 1 min.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Managed 10 team members, including scheduling, training and conflict resolution.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05.2004
Skills
- Task delegation
- Purchasing and planning
- Team building
- Superb time management
- New employee training
- Training methods
- Strategic thinker
Certification
B.M.P.4074-A - Manatee county Landscape Maintenance
Timeline
Production Supervisor
Sunny Grove Landscaping & Nursery
09.2020 - Current
Kitchen Manager
First Watch Restaurants Inc.
06.2016 - 09.2020
Manager Trainee
Dennys Corp.
09.2015 - 03.2016
Lead Cook
Dennys Corp.
02.2007 - 02.2016
High School Diploma -
Poinciana High School
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