Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Wesley McIntosh

Clive,IA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Business Owner

Mac Bro's Mobile Detailing LLP
10.2018 - Current
  • Communicated with customers to assess needs and propose optimal solutions.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Service Coordinator/Safety Director

Electric Pump
11.2020 - 08.2021
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Communicated with clients and service providers to provide updates on work progress.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped to build culture of safety focused on reducing incidents and eliminating hazards.
  • Collaborated with operations management to keep equipment in good working order, replace worn items and plan updates.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.

Deputy Sheriff

Dallas County Sheriff's Department
11.2015 - 11.2020
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Handled citation and traffic violation paperwork.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Conducted searches of individuals, vehicles and premises.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Provided testimony in court proceedings.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Monitored traffic violations, issuing citations as necessary.

Police Officer

Panora Police Department
02.2014 - 11.2015
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.

Education

Police Officer -

Iowa Law Enforcement Academy

Courses - Criminal Justice

DMACC
Ankeny, IA

High School Diploma -

Glidden-Ralston Community School
Glidden, IA

Skills

  • Customer service
  • Verbal and written communication
  • Process improvement
  • Sales strategics
  • Business marketing
  • Attention to detail
  • Project management
  • Incident response
  • Team collaboration and leadership
  • Social media marketing

Interests

  • Cooking
  • Fishing
  • Hunting
  • Target shooting
  • Exercise
  • Spending time with family

Timeline

Service Coordinator/Safety Director

Electric Pump
11.2020 - 08.2021

Business Owner

Mac Bro's Mobile Detailing LLP
10.2018 - Current

Deputy Sheriff

Dallas County Sheriff's Department
11.2015 - 11.2020

Police Officer

Panora Police Department
02.2014 - 11.2015

Police Officer -

Iowa Law Enforcement Academy

Courses - Criminal Justice

DMACC

High School Diploma -

Glidden-Ralston Community School

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