Summary
Overview
Work History
Education
Skills
Timeline
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Wesley McNeely

Neosho,MO

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

20
20
years of professional experience

Work History

Lead Store Associate

Aldi
11.2021 - Current
  • Streamlined store operations for increased efficiency and organization through effective inventory management.
  • Promoted positive work environment, leading to improved teamwork and overall morale among staff members.
  • Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.
  • Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
  • Collaborated with store manager to implement merchandising strategies that maximized sales and profitability.

Stocker /Sales Associate/Head Cashier

Aldi
10.2021 - 11.2021
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.

Delivery Driver

Pizza Hut
04.2019 - 09.2021
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.

Assistant Manager

Wal-Mart
05.2014 - 04.2019
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.

Zone Supervisor

Wal-Mart
07.2012 - 05.2014
  • Managed inventory levels, reducing stock discrepancies and ensuring availability of products at all times.
  • Conducted regular performance evaluations, providing constructive feedback and developing individual growth plans for team members.
  • Maintained accurate records of inventory transactions, allowing for seamless reconciliation during audits or financial reporting periods.
  • Led cross-functional initiatives to optimize business processes across multiple departments within the organization.
  • Stayed up-to-date on industry best practices by attending conferences, workshops, networking events; applying knowledge gained into improving zone supervisor role.

Department Manager

Wal-Mart
06.2007 - 07.2012
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Sales Associate/ Cashier

Wal-Mart
05.2004 - 06.2007
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Stocked and set merchandise displays

Education

Currently Enrolled - Teacher Education

Crowder College
Neosho, MO
05.2029

High School Diploma -

Rogers High School
Rogers, AR
05.2005

Skills

  • Sales expertise
  • Returns processing
  • Customer service excellence
  • Visual merchandising
  • Cash handling
  • Product knowledge
  • Time management
  • Team leadership
  • Budgeting and finance
  • Quality control
  • Adaptability and flexibility
  • Employee scheduling
  • Store operations
  • Loss prevention
  • Merchandising and Display
  • Decision-Making

Timeline

Lead Store Associate

Aldi
11.2021 - Current

Stocker /Sales Associate/Head Cashier

Aldi
10.2021 - 11.2021

Delivery Driver

Pizza Hut
04.2019 - 09.2021

Assistant Manager

Wal-Mart
05.2014 - 04.2019

Zone Supervisor

Wal-Mart
07.2012 - 05.2014

Department Manager

Wal-Mart
06.2007 - 07.2012

Sales Associate/ Cashier

Wal-Mart
05.2004 - 06.2007

Currently Enrolled - Teacher Education

Crowder College

High School Diploma -

Rogers High School

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Wesley McNeely