Wesley Mifflin
Crossville,Tennessee
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Offering 27 years' experience in the field. Performance-oriented Sales Leader offering exceptional record of achievement over 27-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accomplished Sales Manager offering 27 years of experience developing and maximizing all types of sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
Product Owner
Crossville Lock and Key
01.2024 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Focused on building critical features up front in order to identify constraints and technical challenges.
General Sales Manager
Oak Ridge Nissan
03.2023 - 12.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- With my leadership we became the 17th most profitable Nissan dealership in the entire United States
- Started and grew a non existant secondary finance dept into a top producing dept exceeding well over 100k in profit each month.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
General Sales Manager
Frontier Chevrolet
01.2023 - Current
- Doubled average units sold per month year over year. Raised avg gross per unit over $2000 per unit year over year.
- Increased gross revenue for store 65% year over year
- Upheld company policies and implemented standards fairly.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Real Estate Agent
EXIT ROCKY TOP
04.2022 - Current
- Won Exit Realty Rookie of the Year 2022
- My primary goal is to list and sell property for clients
- My focus is on profitability of my client.
- I only do this part time, when family or friends need help or advice.
General Sales Manager
Jason Lewis Automotive
09.2016 - 02.2022
- Efficiently managed business to business relationships for the dealership. Increased fleet sales over 40% year over year.
- I worked directly with banks and customers to make sure the buying process went very smooth
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- I created reports dealt and with customer issues.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Finance Director
HYUNDAI OF COOKEVILLE
01.2015 - 06.2016
- Increased the number of units sold by 85% year over year
- As the finance director, I sold ancillary products to customers that were purchasing vehicles
- I dealt directly with all lending institutions
- I submitted credit applications on a daily basis to financial institutions and spoke to the financial institutions on the purchase to get the best interest rate possible and make the car buying experience smooth.
- Strengthened Finance and Insurance operations by proactively managing and streamlining the car buying experience.
Sales Representative
Lance Cunnungham Ford
06.2006 - 01.2015
- Won salesman of the month several months
- Sold on avg 25 cars per month every month.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Achieved or exceeded company-defined sales quotas.
- Developed, maintained and utilized diverse client base.
- Presented professional image consistent with company's brand values.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Special Finance Manager
Harry Lane Chrysler
10.1996 - 04.2006
- Verified and processed credit applications from customers.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Helped sales team complete sales and finalize process.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Interviewed customers, evaluated histories and offered options.
- Reviewed financial documents, pay stubs and statements.
Education
High School Diploma -
Cumberland County High School
05.1993
Skills
- Customer service, Supervising Experience, Communication skills, Communication skills, Sales, English, Time management,
- Leadership, Marketing, Computer skills, Organizational skills
- With almost 3 decades of experience in sales,sales management, loan decisions, banking and computers I feel that I have the skills to be a very high performer with the company
- Planning and adjusting to excel in any situation
- Ethical Standards
- Employee Coaching
- Interdepartmental Collaboration
- Marketing Strategies
- Business to business relationship management
- Positivity
- Persistance
- Business Analysis
- Roadmap development
- Problem Identification
- Release planning
Timeline
Product Owner
Crossville Lock and Key
01.2024 - Current
General Sales Manager
Oak Ridge Nissan
03.2023 - 12.2023
General Sales Manager
Frontier Chevrolet
01.2023 - Current
Real Estate Agent
EXIT ROCKY TOP
04.2022 - Current
General Sales Manager
Jason Lewis Automotive
09.2016 - 02.2022
Finance Director
HYUNDAI OF COOKEVILLE
01.2015 - 06.2016
Sales Representative
Lance Cunnungham Ford
06.2006 - 01.2015
Special Finance Manager
Harry Lane Chrysler
10.1996 - 04.2006
High School Diploma -
Cumberland County High School
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