Wesley Naugle
Reno,NV
Summary
Dynamic and adaptable professional with a proven track record in customer service and teamwork at Atlantis Casino. Skilled in problem-solving and time management, I excel in fast-paced environments, ensuring exceptional experiences. Committed to continual improvement, I effectively communicate and collaborate, enhancing service quality and client relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freelance Real Estate Investor
Self Employed
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Delivery Driver
Morrey Distribution
11.2022 - 11.2023
- Navigated routes efficiently to ensure timely deliveries and customer satisfaction.
- Maintained accurate delivery logs and inventory records for operational consistency.
- Inspected vehicles regularly to ensure compliance with safety standards.
- Communicated effectively with customers regarding delivery updates and instructions.
- Adhered to company policies and local traffic regulations during all deliveries.
- Resolved customer issues promptly, enhancing overall service quality and client relationships.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Server
Atlantis Casino
10.2019 - 07.2022
- Delivered exceptional customer service in high-volume dining environments.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to maintain menu accuracy and quality standards.
- Trained new servers on operational procedures and customer engagement techniques.
- Resolved guest complaints swiftly, enhancing overall dining experience.
- Implemented best practices for food safety and sanitation compliance across all service areas.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Luciano’s
08.2016 - 10.2019
- Crafted and served high-quality cocktails, enhancing customer satisfaction and bar reputation.
- Managed inventory levels, ensuring optimal stock availability and minimizing waste.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Coordinated with kitchen staff to synchronize food and beverage orders for efficient service.
- Developed seasonal cocktail menus, incorporating customer feedback to drive sales and engagement.
- Implemented health and safety protocols, ensuring compliance with local regulations and standards.
- Resolved customer complaints promptly, maintaining a positive atmosphere within the bar environment.
Education
University of Las Vegas Nevada
Las Vegas, NVDiploma -
Douglas High School
Minden, NV06.1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Certification
CDL
Timeline
Freelance Real Estate Investor
Self Employed
11.2023 - Current
Delivery Driver
Morrey Distribution
11.2022 - 11.2023
Server
Atlantis Casino
10.2019 - 07.2022
Bartender
Luciano’s
08.2016 - 10.2019
University of Las Vegas Nevada
Diploma -
Douglas High School