Wesley Newman
Seattle
Summary
Professional with strong background in sales management and office operations. Skilled in team collaboration, driving results, and adapting to changing needs. Expertise in sales strategy, customer relationship management, and process optimization. Known for reliability, effective communication, and leadership that fosters productivity and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inside Sales/ Office Manager/ Warehouse Assistant
Puget Sound Pipe & Supply Co.
01.2020 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Accomplished multiple tasks within established timeframes.
- Kept detailed records of daily activities through online customer database.
- Trained new employees on customer service, money handling and organizing strategies.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Established a reputation for reliability by consistently meeting or exceeding sales targets and maintaining a strong work ethic throughout tenure.
- Streamlined internal processes for better efficiency, allowing for quicker response times to customer inquiries.
- Built rapport with customers by understanding their unique needs and offering tailored solutions accordingly.
- Developed strong customer relationships through proactive communication and attentive service.
- Built diverse and consistent sales portfolio.
- Contributed to team objectives in fast-paced environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Inside Sales Representative
Acme Construction Supply
01.2015 - 12.2019
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Contributed to team objectives in fast-paced environment.
- Set up new accounts, established customer credit and set up payment methods.
- Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
- Recorded accurate and efficient records in customer database.
- Developed, maintained and utilized diverse client base.
Warehouse Associate
Acme Construction Supply
06.2010 - 12.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 60lbs pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
High School Diploma -
Redlands East Valley High School
Redlands, CASkills
- Customer service
- Goal oriented
- Relationship building
- Office administration
- Time management
- Problem-solving
- Multitasking
- Excellent communication
- Work Planning and Prioritization
- Operations management
- Inventory control
- Adaptability
Certification
- Forklift Certification
Timeline
Inside Sales/ Office Manager/ Warehouse Assistant
Puget Sound Pipe & Supply Co.
01.2020 - Current
Inside Sales Representative
Acme Construction Supply
01.2015 - 12.2019
Warehouse Associate
Acme Construction Supply
06.2010 - 12.2014
- Forklift Certification
High School Diploma -
Redlands East Valley High School
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