Wesley Reddicks
Los Angeles,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Server/Host
LOOK Cinemas
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Los Angeles Trade Technical College
Los Angeles, CA05.2023
Skills
- Beverage Preparation
- Food Running
- Food Delivery
- Active Listening
- Reading Comprehension
- Customer Service
- Proofreading
- Multi-Line Phone Talent
Timeline
Server/Host
LOOK Cinemas
04.2023 - Current
High School Diploma -
Los Angeles Trade Technical College
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