I'm a knowledgeable and dedicated customer service professional with extensive experience in the Service and Sales industry. I'm known in my current role as a technology savvy, team player with a passion for learning, and leading. Throughout my professional career I've perfected my skills in establishing rapport with both internal and external customers. I've been specializing in quality, speed and process optimization for over a decade. In that time frame, I've become an articulate, energetic and results-oriented professional with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.