Summary
Overview
Work History
Education
Skills
Timeline
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Wesley Rives

Wesley Rives

Boise,ID

Summary

A results-oriented Sales Professional and Manager with experience in media management and leadership roles. Led and managed Sales operations in Multiple Companies in Boise, ID and Washington State. Expertise in leading teams to improve performance, customer loyalty, and forging partnerships with internal and external partners. I have experience in Telephone, B2B and door to door sales. I am a master closer once in front of potential clients. I have great organizational and time management skills. The ability to set and hit goals in any sales field are very important to most employers and myself. I like to shine and rise to the top in any endeavor I take on. Honestly, Integrity and professional.

Sales professional with robust background in branch management and consistent track record of driving sales growth. Known for effective team collaboration and achieving high-impact results. Reliable in adapting to changing market conditions, excelling in customer relationship management and strategic sales planning.

Experienced with leading sales teams and optimizing branch operations to achieve sales targets. Utilizes strategic planning and client relationship management to drive business growth. Track record of enhancing team performance and ensuring customer satisfaction.

Sales management professional equipped with strong leadership skills and strategic mindset. Proven track record in driving revenue growth, mentoring teams, and exceeding sales targets. Expert in building client relationships, optimizing sales processes, and adapting to market changes. Known for reliability, flexibility, and collaborative approach to achieving business goals.

Top-performing Branch Sales Manager recognized to set territory sales records. Experienced managing teams of up to 20. Offering exceptional sales and negotiation skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

27
27
years of professional experience

Work History

Sales Branch Manager

Safe Haven Security ADT
10.2022 - Current
  • Led sales team to achieve quarterly targets through effective coaching and performance management.
  • Developed and implemented strategic sales initiatives to enhance market penetration and customer engagement.
  • Analyzed sales data to identify trends, drive decision-making, and optimize inventory management processes.
  • Fostered relationships with key clients, enhancing customer loyalty and retention rates through personalized service.
  • Streamlined workflow processes, improving operational efficiency and reducing costs across branch.
  • Mentored junior staff, providing guidance on best practices in sales techniques and customer interaction strategies.
  • Coordinated training programs for new hires, ensuring alignment with company standards and culture.
  • Oversaw budget management, allocating resources effectively to maximize profitability while minimizing expenses.
  • Developed strong relationships with clients, resulting in increased customer satisfaction and loyalty.
  • Reduced employee turnover by fostering positive work environment with ongoing training opportunities and clear career progression paths.
  • Expanded client portfolio by networking at industry events and establishing strategic partnerships with complementary businesses.
  • Provided exceptional leadership; consistently motivating staff towards achieving individual targets as well as overall branch objectives.
  • Monitored industry trends to inform introduction of relevant new products/services which contributed to increased profitability.
  • Exceeded sales targets by effectively managing branch operations and driving high-performance sales culture.
  • Increased sales revenue by implementing strategic marketing plans and effective sales techniques.
  • Optimized branch operations by streamlining processes, improving team communication, and enhancing customer service standards.
  • Implemented effective referral program that generated significant new leads for sales team, contributing to increased revenue growth.
  • Successfully managed complex customer complaints and resolved issues in timely manner, resulting in higher levels of client satisfaction and repeat business.
  • Resolved customer complaints to maintain high level of satisfaction.
  • Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Managed team of sales professionals, providing coaching and support to improve overall performance.
  • Collaborated with senior management to develop annual budgets, forecast revenue projections, and set sales goals.
  • Conducted regular performance reviews for staff members, identifying areas for improvement and creating actionable development plans.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Interviewed, hired and developed team of 9.

Independent Marketing Consultant

Indoromedia
03.2020 - 01.2022
  • Created and managed B2B book of business, achieving growth of 120% in two years. Spearheaded development and implementation grocery store shopping cart billboards at Albertson's and Fred Myer's stores. Conducted cold calls to generate appointments with potential clients to show value and benefit of program to close deal.
  • Listen and learned aspect of their business marketing strategies and future needs.
  • Listened and answered any and all of objectifying questions or concerns regarding our program.
  • Identified opportunities to reduce costs by 22% and improve profitability, such as through implementation of our program.
  • Developed and implemented strategies to grow business, such as by expanding into new markets or launching new products. Developed and managed goals and objectives.
  • Maintained contact after program implementation to assure expectations were being met.
  • Developed comprehensive marketing strategies tailored to client needs and industry trends.
  • Conducted market research to identify opportunities and optimize client campaigns.
  • Collaborated with cross-functional teams to enhance brand visibility and engagement.
  • Managed project timelines and deliverables, ensuring alignment with client objectives.
  • Established strong client relationships through consistent communication and strategic insights.
  • Tracked campaign performance using analytics tools, adjusting strategies as needed to maximize results continually.
  • Streamlined internal communication processes between marketing teams, ensuring efficient collaboration on projects.
  • Researched and evaluated potential new markets and products.
  • Advised clients on best practices for digital marketing tools and techniques, enhancing engagement rates.
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Analyzed competitor activities to identify trends and opportunities for differentiation in the marketplace.
  • Established strong relationships with key industry influencers, resulting in increased brand exposure and credibility.
  • Increased brand visibility by developing and executing targeted marketing strategies.
  • Collaborated with cross-functional teams to ensure cohesive marketing efforts across all departments and platforms.
  • Enhanced client satisfaction with the implementation of comprehensive market research and analysis.
  • Identified new business opportunities through networking events, conferences, and industry publications.
  • Boosted product sales through the creation of persuasive promotional materials and eye-catching visual designs.
  • Implemented search engine optimization techniques, improving website rankings on search engines like Google.
  • Mentored junior consultants, fostering professional development and enhancing team capabilities.
  • Managed social media accounts to increase engagement rates and online presence effectively.
  • Provided strategic guidance to clients on pricing decisions based on thorough market analysis.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with 250 key accounts.
  • Consulted with clients on business issues and developed innovative, high-impact proposals.
  • Conducted market research and reported on clients' competition.
  • Assisted in development of products and services previously unrepresented in industry to increase shares in new markets 50%.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with [number] key accounts.

General Manager

Open Road RV Repair
04.2009 - 07.2020
  • Led operations, achieving growth of 40% in less than two years. Identified and pursued new business opportunities for the organization. Negotiated contracts and closed lucrative deals. Help the organization achieve its growth goals by bringing in new business and expanding the sales team.
  • Managed all aspects of day to day operations from scheduling, employee retention, customer service and accounting.
  • Created and managed all marketing and sales strategies including web development, add words, campaigns and social media marketing.
  • Controlled inventory maintenance including ordering. Managed P&L and adverse actions
  • Directed daily operations to ensure efficient workflow and high-quality service delivery.
  • Implemented strategic initiatives to enhance customer satisfaction and retention rates.
  • Oversaw budgeting and financial performance, optimizing resource allocation for maximum profitability.
  • Mentored and developed management team, fostering a culture of continuous improvement and accountability.
  • Analyzed market trends to identify growth opportunities and inform business strategy decisions.
  • Established operational policies and procedures, ensuring compliance with industry standards and regulations.
  • Coordinated cross-functional teams to streamline processes, resulting in improved service efficiency.
  • Led negotiations with suppliers, securing favorable terms that reduced costs and improved inventory management.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Directed operational strategies to enhance workflow efficiency and customer satisfaction.
  • Oversaw daily repair operations, ensuring adherence to safety and quality standards.
  • Mentored staff on best practices in RV repair techniques and customer service excellence.
  • Developed training programs for new employees, enhancing skill development and team integration.
  • Evaluated vendor performance to optimize supply chain management and cost-effectiveness.
  • Coordinated cross-departmental communication to streamline project completion and resource allocation.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Sales and National Sales Trainor

Tri City Meats
07.2003 - 12.2008
  • Started as a door to door meat salesman and quickly beat all sales goals daily, weekly and monthly. Became a store manager and then lead national trainer. I opened new locations, hired and trained all new sales employees.
  • Set and meet all sales goals for individuals and teams
  • Led daily sales meetings for all staff to inspire the want and ability to meet all goals for that day
  • Controlled in and out inventory, collected monies for daily sales and matched against inventory. Deposits.
  • Developed and delivered comprehensive sales training programs for national teams.
  • Enhanced product knowledge through interactive workshops and training sessions.
  • Collaborated with sales leadership to identify skills gaps and training needs.
  • Implemented effective onboarding processes for new sales representatives.
  • Evaluated training effectiveness through feedback surveys and performance metrics.
  • Designed tailored training materials aligned with company objectives and product updates.
  • Mentored junior trainers to ensure consistent delivery of training content.
  • Spearheaded innovative learning initiatives to boost team engagement and retention rates.
  • Nurtured high-performing talent by identifying future leaders within the organization and providing them with opportunities for career advancement through mentoring relationships or stretch assignments.
  • Implemented incentive programs that encouraged healthy competition amongst team members while driving overall sales performance improvements.
  • Increased sales revenue by developing and implementing comprehensive training programs for national sales teams.
  • Elevated individual skillsets by offering one-on-one coaching sessions focused on goal setting, time management techniques, and personalized development plans.
  • Streamlined the onboarding process for new hires by creating an effective orientation program focused on company culture, products, and sales techniques.
  • Aligned sales objectives with broader business goals by collaborating with internal stakeholders such as marketing, product development, and customer service teams.
  • Conducted thorough sales analysis to identify underperforming products or regions, then developed targeted strategies for improvement based on these findings.
  • Enhanced team performance by conducting regular assessments, providing feedback, and addressing skill gaps through customized coaching plans.
  • Evaluated the effectiveness of ongoing training efforts through regular reporting on key metrics such as employee engagement levels, skill acquisition rates, and overall sales performance improvements.
  • Optimized CRM usage among sales representatives to maximize efficiency in lead generation, prospecting, and client management processes.
  • Managed recruitment, training and development for highly effective sales team.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Business Consultant

George S May Companies
04.1998 - 03.2003
  • Completed their in house training in Las Vegas on business structure and identifying potential waste from top to bottom of business 50 employees to 500 employees. Looking for all potential signs to address and fix to create a profit.
  • Looked at inventory mistakes, time clock abuse. Looked for ways to make up differences in revenue by conventional structures to ensure profitable flow.
  • Trained managers how to watch out for employee waste e.i.: taking longer breaks, clocking in late or out early. Theft or waste. Conducted a top to bottom front to back approach to achieve objective.
  • Analyzed client operations to identify inefficiencies and recommend process improvements.
  • Developed strategic plans that enhanced organizational performance and profitability.

Education

GED -

Columbia Basin College
Pasco, WA
01.1998

Skills

  • P&L Management
  • Financial reporting
  • Strong presentation skills
  • Team leadership
  • Communication
  • Mentorship
  • Client relationships
  • Business development
  • Operations management
  • Sales team motivation
  • Sales presentations
  • Key account management
  • Sales process optimization
  • Sales strategy development
  • Sales reporting
  • Time management abilities
  • Objection handling
  • Sales strategy
  • Solution selling
  • Analytical problem solver
  • Interpersonal communication
  • Presentations and public speaking
  • Customer complaint resolution
  • Professionalism
  • Appointment scheduling
  • Goal setting
  • Sales process
  • Analytical thinking
  • Sales processes
  • Customer relationship management
  • Interpersonal skills
  • Product knowledge
  • Self motivation
  • Business development and planning
  • Rapport and relationship building
  • Sales operations
  • Sales targeting
  • Task prioritization
  • Team building
  • Detail-oriented
  • Staff training and development
  • Goal setting and achievement
  • Decision-making
  • Verbal and written communication
  • Effective communication
  • Team motivation
  • Team collaboration
  • Excellent communication
  • Reliability
  • Attention to detail
  • Problem-solving
  • Store oversight
  • Teamwork
  • Sales goal establishment
  • Developing policies
  • Business growth management
  • Employee mentoring
  • Sales tracking
  • Team training and development
  • Team Training
  • Team development
  • Branch operations
  • Increasing sales
  • Sales coaching

Timeline

Sales Branch Manager

Safe Haven Security ADT
10.2022 - Current

Independent Marketing Consultant

Indoromedia
03.2020 - 01.2022

General Manager

Open Road RV Repair
04.2009 - 07.2020

Sales and National Sales Trainor

Tri City Meats
07.2003 - 12.2008

Business Consultant

George S May Companies
04.1998 - 03.2003

GED -

Columbia Basin College

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Wesley Rives