Wesley Roberts

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
• Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
• Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
• Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
• Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
• Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
• Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
• Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
• Packed items into appropriate containers for shipment.
• Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
• Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
• Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
• Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
• Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Contributed to a safer work environment by strictly following safety protocols during ramp operations.
• Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
• Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
• Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
• Checked cargo and baggage for security to meet TSA regulations.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Connected electrical power unit and hoses to aircraft.
• Coordinated ground crew activities to complete objectives on schedule.
• Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
• Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
• Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Checked packages and merchandise for damage and notified vendors.
• Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
• Worked safely around moving machinery.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Performed general housekeeping and cleaning tasks.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Went through supervisor training and ran a shift for one year by myself as orange vest

Primarily driving gas powered forklifts, moving pallets up to 8000lbs from storage to customers. Manual lifting of items up to the weight of 120 lbs by self. Some customer service loading customers vehicles with pallets and loose product

• Learned lumber products and manufacturer differences to give customers sound advice on building materials.
• Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
• Loaded and unloaded materials like drywall, shingles and plywood for customers.
• Stayed up to date on store promotions, payment policies and security practices.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Drove substantial sales with more than $2000 in weekly revenue through suggestive selling and by promoting add-on purchases.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Educated customers on product and service offerings.
• Recommended merchandise to customers based on needs and preferences.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Boosted sales by recommending target materials and products to enhance planned purchases.