Summary
Overview
Work History
Education
Skills
Accomplishments
Myself
Timeline
Generic

Wesley Smith

Post Falls,ID

Summary

Proactive and meticulous manager with over 25 years of experience in the commerical arts and manufacturing industry. Proficiencies in attention to detail, quality control, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

27
27
years of professional experience

Work History

Manager

Precision H2O / Fireclay Tile
07.2002 - Current
  • Generated quotes for custom projects.
  • Created drawings in AutoCAD and Adobe Illustrator for customer approval.
  • Generated CNC code for production.
  • Worked directly with project developers, CNC operators and fabrication teammates.
  • Managed approximately 30-40 incoming calls, emails and faxes per day from customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Graphic Designer

Coeur D'Alene Press
05.1997 - 07.2002
  • Developed creative design for newspaper display advertising and typesetting.
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.

Education

Associate of Applied Science - Commercial Art

North Idaho College
Coeur D'Alene, ID
12.1996

Skills

  • Long term experience with AutoCAD, SmartCAM, Adobe Illustrator, Photoshop and Flexi Sign
  • Experience with Microsoft and Google software, Asana and Salesforce
  • Performance Management
  • Complex Problem-Solving
  • Project Management
  • Performance Evaluations
  • Time Management
  • Staff Training and Development

Accomplishments

    Successfully ran two departments for five years, maintaining quality standards and production lead times.

Myself

In my own time I enjoy the outdoors, working in the yard and spending time with my family and friends.

Timeline

Manager

Precision H2O / Fireclay Tile
07.2002 - Current

Graphic Designer

Coeur D'Alene Press
05.1997 - 07.2002

Associate of Applied Science - Commercial Art

North Idaho College

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Wesley Smith