Customer-oriented and strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
Overview
27
27
years of professional experience
1975
1975
years of post-secondary education
Work History
President and CEO Business Owner
Wesley H Smith Landscape Contractors, Inc.
Cumming
02.1986 - 11.2012
Directed operations for landscape design and installation projects across diverse environments.
Managed budget allocation and resource planning to optimize project execution.
Oversaw team development through training, mentorship, and performance evaluations.
Cultivated client relationships to ensure satisfaction and repeat business opportunities.
Established safety protocols and compliance measures for all job sites.
Coordinated with contractors and suppliers to streamline workflow processes.
Developed strategic plans to enhance service offerings and market presence.
Implemented quality control measures to maintain high standards in landscape projects.
Developed policies, procedures, and short-term and long-term goals for the organization.
Collaborated with staff members to ensure operational efficiency of the organization.
Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
Developed and executed strategic business plan to attain assigned metrics.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
Analyzed financial statements and forecasts to improve programs, performance and policies.
Coordinated work across departments to keep teams on track with company goals.
Negotiated contracts with vendors for services such as IT maintenance or event catering.
Created a marketing plan to increase awareness of the organization's activities in the community.
Initiated projects aimed at improving customer service standards across departments.
Diminished regulatory risks by strict adherence to insurance and safety regulations.
Directed company-wide budgeting, financial planning, and analysis processes.
Oversaw development and implementation of corporate policies and procedures.
Ensured compliance with regulatory requirements and ethical standards.
Negotiated high-value contracts and partnerships to expand market presence.
Ensured operational excellence across all departments to meet and exceed customer expectations.
Negotiated contracts with vendors, suppliers and other partners.
Led mergers and acquisitions to strengthen market position and enhance product offerings.
Optimized supply chain to reduce materials costs and improve distribution.
Developed long-range plans for business growth, resulting in increase in annual sales.
Led strategic planning for landscaping projects and operational efficiency.
Negotiated contracts with vendors to secure competitive pricing for goods or services.
Scheduled maintenance activities for equipment used by the business.