Delivered high level, customer service through prompt issue resolution and dynamic attention to detail
Maintained inventory levels of up to 5 tasks concurrently, ensuring overall efficient operations
Collaborated in teams of 4 – 9 colleagues to deliver consistent service and promote customer retention
Trained new colleagues on facilities, rules, and regulations
Outside Attendant
Creighton Farms Country Club
Aldie, VA
05.2022 - 08.2022
In charge of member personal belongings ranging from $1,000 to $200,000
Executed and/ or delegated tasks involving high value company assets
Collaborated with colleagues to address guest service issues and facilitate special requests
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
Education
Master of Science - Accounting
James Madison University
Harrisonburg, VA
12-2026
BBA - Accounting
James Madison University
Harrisonburg, VA
12-2025
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University of Antwerp
Antwerp, Belgium
Affiliations
Alpha Sigma Phi Fraternity Member - Harrisonburg, VA
Executive Member - April 2023 - Present
Collaborate with 13 other board members to coordinate philanthropy events, social events, recruitment, and assisting managing a budget of over $40,000
Volunteer at several fundraising events to raise funds towards RAINN (Rape, Abuse, & Incest National Network), an organization leading the national effort to end sexual violence
Intramural Softball League - Harrisonburg, VA
Player/ Coach - February 2023 – Present
Managed and orchestrated team practices, improving players’ skills in preparation for league competition as well as fostering positive team culture
Demonstrated strong leadership skills and communication to provide guidance for teammates
Technical Skills
Technical Proficiency: Word, Excel, PowerPoint, and Power BI