Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wesley Underwood

Kapaa,HI

Summary

Results-driven sales executive with a focus on customer engagement, relationship management, and sales strategy. Proven ability to cultivate customer loyalty and enhance revenue through tailored service.

Overview

7
7
years of professional experience

Work History

Sales Executive

(MVC)The Westin Princeville Resort
Princeville, Hawaii
09.2024 - Current
  • Engaged with guests to understand their needs and provide tailored service.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.

Regional Director of Sales

Global Discovery Vacations
Maui and Waikiki, HI
08.2022 - 08.2024
  • Coordinated marketing strategies to promote vacation packages in targeted areas.
  • Developed training programs for staff on service excellence and product knowledge.
  • Managed relationships with key partners to improve service offerings and collaboration.
  • Facilitated meetings to align team goals with company objectives and vision.

In House Sales agent

Diamond Resorts
Kailua-Kona / Waikiki / Koloa Kauai, Hawaii
08.2018 - 08.2022
  • Presented vacation packages effectively to potential clients.
  • Trained new sales agents on product knowledge and sales techniques.
  • Maintained up-to-date knowledge of industry trends and competitor offerings.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Developed relationships with customers by providing excellent customer service.

Education

High School Diploma -

Foster High School
Soquel, CA
06-1987

Skills

  • Sales strategy
  • Customer engagement
  • Relationship management
  • Product presentation
  • Team coordination
  • Staff training
  • Problem solving
  • Effective communication
  • Negotiation techniques
  • Product knowledge
  • Exceeds sales goals
  • Sales operations management

Timeline

Sales Executive

(MVC)The Westin Princeville Resort
09.2024 - Current

Regional Director of Sales

Global Discovery Vacations
08.2022 - 08.2024

In House Sales agent

Diamond Resorts
08.2018 - 08.2022

High School Diploma -

Foster High School

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