Wesley Warren
Waynesville,NC
Summary
Dynamic leader with a proven track record at Wurth USA, excelling in sales strategy development and team leadership. Spearheaded promotional events and optimized territory management, significantly enhancing client relationships and lead generation. Skilled in fostering team unity and driving revenue growth through innovative customer engagement techniques. As Branch Manager with Maola I was also responsible for maintaining condition of office building and grounds if any building maintenance issues arose and landscaping maintenance to insure property was maintained properly.
Overview
13
13
years of professional experience
Work History
Territory Sales Representative
Wurth USA
08.2020 - 12.2023
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Streamlined territory management process, resulting in more efficient time allocation for account visits.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Expanded client base through effective prospecting, cold calling, and networking events.
Shop Manager
Paramount Kia Asheville
06.2019 - 08.2020
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Resolved customer complaints with effective solutions, maintaining positive store reputation.
Branch Manager
Pinecrest Foods
05.2018 - 06.2019
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Consulted customers to boost product sales and services.
Branch Manager
Maola Milk & Ice Cream
12.2010 - 05.2018
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Complied with regulatory guidelines and requirements.
Education
High School Diploma -
Enka High School
Enka, NC06-1986
Skills
- Sales strategy development
- Product knowledge
- Territory management
- Lead generation
- Reliability
- Team leadership
- Decision-making
- Customer engagement
- Relationship building
- Team building
Timeline
Territory Sales Representative
Wurth USA
08.2020 - 12.2023
Shop Manager
Paramount Kia Asheville
06.2019 - 08.2020
Branch Manager
Pinecrest Foods
05.2018 - 06.2019
Branch Manager
Maola Milk & Ice Cream
12.2010 - 05.2018
High School Diploma -
Enka High School
Similar Profiles
Jonathan AlexanderJonathan Alexander
Inventory Management Representative at Wurth USAInventory Management Representative at Wurth USA
JoWanda HarrisJoWanda Harris
Logistics Coordinator at Wurth UsaLogistics Coordinator at Wurth Usa
Ariana RodriguezAriana Rodriguez
Sales Support Specialist at Wurth UsaSales Support Specialist at Wurth Usa