Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Wesley Whitehouse

Arrowsmith,IL

Summary

Customer service professional dedicated to delivering exceptional service and improving customer satisfaction. Strong interpersonal skills and a talent for effectively addressing concerns. Committed to driving positive outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Seed Technician

Bayer US
Farmer City, IL
01.2012 - 11.2023
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collected laboratory samples for analysis, utilizing proper storage and disposal protocols.
  • Performed germination tests on various seed types to ensure viability and quality.
  • Managed inventory of seeds stored in refrigerators or freezers as per company guidelines.
  • Inspected harvested grain for quality assurance purposes before it was shipped out for sale.
  • Participated actively in team meetings discussing progress made on projects or potential areas of improvement.
  • Monitored technician performance and provided feedback and coaching.
  • Developed training plans for new employees in the field.
  • Assigned tasks to field technicians based on their skill level and experience.

Journeyman Cement Mason

Operative Plasterers & Cement Masons International
Bloomington , IL
01.2003 - 10.2011
  • Arranged concrete forms and spread concrete in uniform and level fashion.
  • Operated all tools and equipment within manufacturer's regulation guidelines.
  • Removed rough or defective spots from concrete surfaces, using power grinder or chisel and hammer.
  • Completed average of [Number] jobs throughout course of employment.
  • Monitored quality and adherence to plan specifications, including smoothing out concrete in segments to deliver level pour.
  • Communicated with other team members and vendors such as guiding concrete deliveries to facilitate concrete pouring.
  • Trained [Number] team members to meet project quality and efficiency standards.
  • Contributed to increase in acquired projects by providing accurate and fair estimates and building client rapport.
  • Finished surfaces by troweling, floating and brushing following project requirements and specifications.
  • Positioned wire mesh and rebar to reinforce concrete.
  • Loaded and unloaded necessary tools, materials and machines from trucks and trailers.
  • Constructed forms to create various concrete structures.
  • Poured concrete into forms using pump hose and leveled.
  • Removed debris and waste to clean site after completing work.
  • Used numerous types of power tools and other equipment daily.
  • Laid and repaired concrete to make level and long-lasting surfaces.
  • Mixed and poured concrete according to standard ratios.
  • Inspected and maintained tools and equipment.
  • Worked with teammates to move steel forms.
  • Maintained safety of work areas by adhering to strict regulations.
  • Placed steel pins using sledgehammer.
  • Compacted grade using jumping jack or plate compactor equipment.
  • Prepared concrete by hand mixing sand and cement.
  • Calculated concrete quantities needed for jobs.
  • Dismantled forms using basic and advanced tools.
  • Set up scaffolding, braces and other temporary structures to support crew during work.
  • Upheld requirements for safe operations and reporting of incidents.
  • Used forklifts and other equipment to move materials and complete project work with construction team.
  • Reviewed blueprints and other drawings to identify correct grades.
  • Used various chemicals and tools to repair damaged items.
  • Maintained inventory list of all items used on job sites to provide information needed for reordering.
  • Troubleshot equipment issues and determined best courses of action for repairs.

Education

High School Diploma - General

Blue Ridge High School
Farmer City, IL
05-1997

Skills

  • Active listening
  • Multitasking
  • People skills
  • First Aid/CPR
  • Working collaboratively
  • Team management
  • Organizational skills
  • Data management
  • Organization
  • Critical thinking
  • Analytical
  • Time management
  • Planning
  • Flexible
  • Relationship building
  • Conflict resolution
  • Troubleshooting
  • Friendly, positive attitude
  • Team building
  • Computer skills

Accomplishments

Awarded the One Team Excellence award by Monsanto in 2015

Timeline

Seed Technician

Bayer US
01.2012 - 11.2023

Journeyman Cement Mason

Operative Plasterers & Cement Masons International
01.2003 - 10.2011

High School Diploma - General

Blue Ridge High School

Similar Profiles

CREATE PROFILE
Wesley Whitehouse