Summary
Overview
Work History
Education
Skills
Certification
Key Qualifications
Volunteer Experience
Timeline
Generic

Wesley Wren

Monee,IL

Summary

Customer service oriented professional with 5+ years of healthcare industry experience. Provides administrative support and function as the primary interface between the patient and the provider. Coordinates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality. High Academic Honors Recognition / Dean's List. Well organized with strong written and verbal communication skills. Follow policies, procedures and guidelines to ensure consistent quality. Demonstrate independent work initiative, sound judgment, and attention to detail. Microsoft Office Applications (Word). Typing Speed: 90 WPM. Selfless Activity Director with strong talents in planning and executing daily activities and encouraging resident participation. Adept at managing a monthly calendar, personalizing activities, coordinating volunteers and handling activity budgets. Outstanding people skills and react calmly to emergency situations. Organized Activity Director with 10 year track record of planning, organizing and administering activities in nursing and rehabilitation settings. Strong experience in coordinating and executing events and activities. Skilled in developing personal bonds with staff and residents. Committed to adhering to state compliance requirements for conducting activities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Activity Director

Bria Of Forest Edge
07.2023 - 01.2024
  • Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
  • Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
  • Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.

Activity Director

Aperion Care
04.2022 - 07.2023
  • Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.

Dementia Coordinator

Landmark of Richton Park
10.2019 - 04.2022
  • Train healthcare staff to identify and properly address the needs of patients with Dementia
  • Build awareness of stage appropriate / person-centered activities and memory care techniques
  • Recommend adjustments to patient care plans and evaluate the level of care provided by staff
  • Safeguards confidentiality of patient information and complies with rules and regulations.
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Activity Director

City View Multi-Care Center
08.2016 - 10.2019
  • Developed and oversaw resident programs, managed calendar of events, and created staff schedules
  • Maintained quality assurance standards, upheld HIPAA regulations, and ensured patient confidentiality
  • Prepared rooms for activities and functions and examined condition of equipment regularly.

Activity Aide

Midway Neurological and Rehabilitation Center
08.2013 - 08.2016
  • Coordinated and implemented services and programs to meet needs and interests of each participant
  • Communicated professionally and positively with residents, incoming visitors, and associates at all levels
  • Listened and responded to resident concerns with patience and compassion
  • Protected patient privacy and confidentiality.

Education

Ultimate Medical Academy

Radio And Television Broadcasting

Parkland College
Champaign, IL

Bachelor of Arts - Communications

University of Illinois At Urbana-Champaign
Champaign, IL

Science Degree / Health Sciences – Medical Administrative Assistant -

Ultimate Medical Academy
01.2021

Skills

  • Event Planning Experience
  • Program Development
  • Patient Evaluations
  • Activity Organization
  • Volunteer Recruitment
  • Organizational Skills
  • Understanding of Budgeting
  • Team Management
  • Employee Evaluation
  • Creative Thinking

Certification

National Council of Certified Dementia Practitioners – Certified Dementia Practitioner (CDP)

Key Qualifications

  • Medical Administrative Assistant
  • Medical Terminology
  • Medical Transcription
  • Patient Processing
  • Patient Registration
  • Medical Records Management
  • Check In
  • Check Out
  • Data Entry
  • Release of Information
  • HIPAA Compliance
  • Medical Laws & Ethics
  • CMS 1500 Claim Form
  • Billing Cycle
  • Claims Appeal Process
  • Medical Billing Knowledge
  • Third Party Billing
  • Medicare
  • Medicaid
  • HMO
  • PPO
  • Insurance Verification
  • Basic Coding Skills for ICD-10 & CPT
  • Anatomy & Physiology

Volunteer Experience

University Park Public Library, University Park, IL, 05/2019, 08/2019, Summer Camp Counselor, Kept children engaged during activities and field trips and followed all rules and regulations., Possessed good leadership and responsibility skills., Worked cooperatively with fellow volunteers.

Timeline

Activity Director

Bria Of Forest Edge
07.2023 - 01.2024

Activity Director

Aperion Care
04.2022 - 07.2023

Dementia Coordinator

Landmark of Richton Park
10.2019 - 04.2022

Activity Director

City View Multi-Care Center
08.2016 - 10.2019

Activity Aide

Midway Neurological and Rehabilitation Center
08.2013 - 08.2016

Ultimate Medical Academy

Radio And Television Broadcasting

Parkland College

Bachelor of Arts - Communications

University of Illinois At Urbana-Champaign

Science Degree / Health Sciences – Medical Administrative Assistant -

Ultimate Medical Academy
National Council of Certified Dementia Practitioners – Certified Dementia Practitioner (CDP)
Wesley Wren