Wesley J. R. Smith
Houston
Summary
Experienced Technical Analyst with the U.S. Navy. Skilled in cybersecurity and risk management, successfully implemented a performance monitoring system for aircraft, improving operational efficiency. Skilled in problem-solving and mentoring, with a focus on communication and organizational excellence. Committed to maintaining high standards in quality assurance and regulatory compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Analyst
U.S. Navy
Houston
04.2018 - 04.2022
- Managed communications between multiple departments within the organization about aviation activities.
- Developed an effective system to monitor the performance of all aircraft in the fleet, tracking trends and making necessary repairs or adjustments as needed.
- Performed administrative tasks such as filing, typing, data entry, and preparing reports. Gained and implemented valuable knowledge by participating in aircraft maintenance training and special projects.
- Monitored systems to ensure parts are inspected on time in accordance with regulations.
- Ensured timely inspection of parts in compliance with regulatory standards.
Service Desk Agent
Marriott
Houston
08.2014 - 04.2018
- Coordinated multiple projects to ensure timely completion and adherence to deadlines.
- Resolved customer complaints and disputes through effective problem-solving techniques.
- Demonstrated strong organizational skills by managing several tasks simultaneously.
Education
Associate of Applied Science - Computer Systems Networking - Cybersecurity - Specialization
Houston City College
Houston, Tx12-2025
High School Diploma -
West Brook Senior HS
Beaumont, Tx05.2014
Skills
- Cybersecurity fundamentals and best practices
- Risk management and mitigation
- Data entry and analysis
- Computerized maintenance management
- Microsoft Office proficiency
- Verbal and written communication
- Quality assurance
- File and records management
- Database administration
- Administrative services management
- Computer operations
- Network troubleshooting
Certification
- Secret Security Clearance
- Administrative Services Manager
- Computer Operator
Accomplishments
Highest Honors Alumni May 2025
Timeline
Technical Analyst
U.S. Navy
04.2018 - 04.2022
Service Desk Agent
Marriott
08.2014 - 04.2018
Associate of Applied Science - Computer Systems Networking - Cybersecurity - Specialization
Houston City College
High School Diploma -
West Brook Senior HS