Energetic Flight Attendant candidate with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Hi, I’m
Wesley Silva
St Louis,MO
Summary
Overview
12
years of professional experience
Work History
Growing GreenSt Louis, MO
Greenhouse Manager
10.2019 - Current
Job overview
- Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
- Oversaw growth, planting and maintenance of retail nursery and display gardens.
- Kept up-to-date on latest nursery trends and advances and served as valued resource for team and customers.
UberSan Francisco, CA
Independent Contractor
07.2016 - Current
Job overview
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Achieved safe driving records by consistently following traffic rules and regulations.
Hoffman's Grill & RotisserieSan Francisco, CA
Service Coordinator
03.2012 - 10.2016
Job overview
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
- Developed and implemented training programs for service personnel to improve individual capabilities and enhance team performance.
Lark Creek GrillSan Francisco, CA
Front of House Manager
03.2012 - 03.2014
Job overview
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Education
Castro Valley High SchoolCastro Valley
High School Diploma
University Overview
Skills
- Hospitality service expertise
- Team Leadership
- Professional Appearance
- Verbal and written communication
- Customer Service
- Issue Resolution
- Food and Beverage Service
- Team Oversight
- Detail Oriented
- Reliability and punctuality
Timeline
Greenhouse Manager
Growing Green
10.2019 - Current
Independent Contractor
Uber
07.2016 - Current
Service Coordinator
Hoffman's Grill & Rotisserie
03.2012 - 10.2016
Front of House Manager
Lark Creek Grill
03.2012 - 03.2014
Castro Valley High School
High School Diploma