Wesley Watson
Kernersville,NC
Summary
Dynamic Finance Manager with proven success most recently at Bob King Automotive Group, leveraging excellent communication and organizational skills to optimize dealership revenue. Known for consistently driving results. Excellent communication and negotiation skills, combined with strong ethical focus. Developed strong lender relationships, achieving top customer service ratings and securing financing for diverse credit profiles. Expert in automotive financing, enhancing customer satisfaction through tailored solutions and clear explanations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Finance Manager
Bob King Automotive Group
Winston-Salem, North Carolina
02.2023 - 03.2025
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Finance Manager
HBi Auto
08.2022 - 02.2023
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Increased sales team effectiveness with comprehensive training on finance options and upselling techniques.
Finance Manager
Parks Chevrolet Kernersville
02.2020 - 08.2022
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Finance Manager
Chino Hills Ford
08.2019 - 02.2020
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Sales/Internet Sales/Internet Sales Manager
Victorville Chevrolet
01.2016 - 08.2019
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Store Manager
Clarks Bostonian Outlet
01.2013 - 01.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Level 5 Associate
In-N-Out Burger
Victorville, California
06.2008 - 09.2012
- Contributed to increased sales by upselling menu items and promoting special offers.
- Participated in regular staff meetings, contributing valuable feedback and suggestions for improving restaurant operations and overall team performance.
- Maintained cleanliness and organization of the restaurant, enhancing the dining experience for guests.
- Adhered to all safety regulations regarding food handling and preparation, contributing to a healthy environment for employees and customers alike.
- Operated POS system efficiently, ensuring accurate order input and payment processing for fast-paced service.
- Handled cash transactions accurately and securely, maintaining proper cash handling procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Victor Valley High School
Victorville, CA06-2008
Skills
- Organization and time management
- Computer skills
- Excellent communication
- Attention to detail
- Customer service
- Friendly, positive attitude
Certification
- CNP - Certified Notary Public
Timeline
Finance Manager
Bob King Automotive Group
02.2023 - 03.2025
Finance Manager
HBi Auto
08.2022 - 02.2023
Finance Manager
Parks Chevrolet Kernersville
02.2020 - 08.2022
Finance Manager
Chino Hills Ford
08.2019 - 02.2020
Sales/Internet Sales/Internet Sales Manager
Victorville Chevrolet
01.2016 - 08.2019
Store Manager
Clarks Bostonian Outlet
01.2013 - 01.2016
Level 5 Associate
In-N-Out Burger
06.2008 - 09.2012
High School Diploma -
Victor Valley High School
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