Dynamic professional who always aims to over-achieve. Speaks 3 languages (English, Spanish, and Portuguese). Excels when multi-tasking. Extremely quick learner and able to adapt to any surrounding environment.
Overview
2020
2020
years of professional experience
Work History
Cashier
Stop & Shop
Helped customers complete purchases, locate items, and join reward programs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
After School Assistant
Salvation Army
09.2019 - 02.2020
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Taught children to organize toys, wash hands, and share by leading by example.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Built constructive and open relationships with families with forthright yet friendly communication.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Provided support and guidance to children in conflict resolution.
Encouraged children's emotional and social development.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Uber Driver
Uber
2017 - 2019
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Picked up riders at designated locations and greeted upon vehicle entry.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Responded to passenger concerns and complaints politely and professionally.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Built and maintained positive relationships with passengers by providing friendly and professional service.
Office Administrative Assistant
Salvation Army
2016 - 2017
Responded to inquiries from callers seeking information.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
No Degree - Business Administration And Management
County College of Morris
Randolph Township, NJ
No Degree - Business Administration
Berkeley College
Dover, NJ
Skills
Schedule management
Microsoft office
File organization
Scheduling and calendar management
Scheduling appointments
Multitasking and organization
Leadership and supervision
Verbal communication
Client relationship management
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Limited Working
Timeline
After School Assistant
Salvation Army
09.2019 - 02.2020
Cashier
Stop & Shop
Uber Driver
Uber
2017 - 2019
Office Administrative Assistant
Salvation Army
2016 - 2017
No Degree - Business Administration And Management