Weslley Tomicha

Dynamic professional with experience in sales, customer service, logistics, and administrative operations. Postgraduate degree in Strategic Marketing Management, with a strong focus on operational efficiency, customer experience, and teamwork. Fluent in Portuguese, intermediate English, and basic Spanish. Highly adaptable, with strong communication and problem-solving skills. Open to new opportunities and ready to contribute in fast-paced, results-driven environments.

• Developed experience across customer service, sales, logistics, food service, and administrative operations, contributing to operational efficiency and customer satisfaction.
• Implemented an organized tracking system for products near expiration, creating spreadsheets that improved inventory control and reduced operational inefficiencies in a pharmacy environment.
• Contributed to increased cross-department sales by actively promoting products from the home goods (bedding, table, and bath) section while working in the credit department.
• Supported sales growth by recommending promotional products to customers, increasing additional purchases outside the primary department.
• Assisted the mobile and technology department in achieving service and assistance targets, contributing to overall team performance.
• Recognized for strong initiative in identifying operational improvements and applying practical solutions to improve workflow and results across departments.
• Demonstrated adaptability and reliability in fast-paced environments, with consistent performance in customer-facing roles.
• Strong communication and interpersonal skills, effectively collaborating with teams and customers to resolve issues and improve service experience.
• Quick learner, capable of adapting to different roles and responsibilities across multiple operational areas.
• Developed strong organizational and multitasking skills while managing priorities under pressure.
• Completed a postgraduate degree in Strategic Marketing Management, strengthening analytical thinking, planning, and business strategy capabilities.
• Continuously developed professional skills through hands-on experience in service-oriented and operational environments.

Photoshop - Tratamento de imagem 2021 SENAC

Illustrator - Ilustraçao digital 2020 SENAC

Ingles 2 2025 Plataforma aprenda mais

Ingles 1 2023 Plataforma Aprenda mais

Gestao de Marketing Digital 2024 SENAC

Automação de sistema 2023 Plataforma Aprenda mais