Wesly Lahens
Winter Haven
Summary
Energetic professional, enthusiastic about promoting learning with hands-on activities, class lesson plans, and individualized support. Proven ability in classroom management and effective communication, fostering a safe learning environment. Adept at critical thinking and problem-solving, ensuring student engagement and success. Committed to enhancing educational experiences through adaptability and teamwork.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Substitute Teacher/Special Education Paraeducator
Kelly Services
Winter Haven
01.2025 - Current
- Assume duties of the regular District/School classroom teacher promptly and in accordance with school rules.
- Supervise students in out-of-class settings (e.g., assemblies, lunchroom) as directed and supervised by the District/School principal.
- Create a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students. Address the various learning styles of students, accordingly.
- Maintain and/or assist in maintaining classroom control that fosters a safe, positive environment for all students and staff, in accordance with Kelly Services, District/School, state, and all applicable laws and regulations.
- Provide adequate supervision of students and classroom environment to assure health, welfare, and safety of all students.
Customer Consultant
Progressive
05.2024 - 10.2024
- Identifies the customer's motive for calling and understands the customer's insurance needs
- Handles inquiries and transactions for single or multiple lines of business and states
- Demonstrate proficiency in the following tasks by successfully meeting progress goals
- Adds and deletes vehicles, drivers, and coverage from existing policies
- Process cancellations, renewals, reinstatements, endorsements, payments, and state/federal filings in Progressive systems
- Advocates for and educates on Progressive's products and services
- Uses software applications to track, gather information, and answer inquiries
- Stays current on products, services, and procedures
- Deliver exceptional customer service at Progressive, resolving complex inquiries and enhancing client satisfaction through personalized solutions
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA05-2025
Associate's - General Studies
Georgia Highlands College
Dallas, GA07.2017
Skills
- Time management
- Critical thinking
- Adaptability
- Problem-solving
- Microsoft Proficient
- Organization Skills
- Team collaboration
- Safety Awareness
- Health and safety
- Behavior management
- Group and individual instruction
- Classroom management
- Conflict resolution
- Effective communication
- Cognitive psychology
- Special education
Certification
- Class Smarts
- Diapering and Toileting Assistance Training For Substitute Paraeducators
- Para Smarts
- Crisis Prevention Intervention
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Substitute Teacher/Special Education Paraeducator
Kelly Services
01.2025 - Current
Customer Consultant
Progressive
05.2024 - 10.2024
Bachelor of Science - Psychology
Kennesaw State University
Associate's - General Studies
Georgia Highlands College
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