Weslyshia Saint-Ange
Miramar,FL
Summary
Licensed insurance professional with extensive expertise in policy sales, client relationship management, and risk assessment. Strong ability to navigate complex insurance products and regulations, ensuring clients receive tailored coverage that meets unique needs. Committed to fostering team collaboration and adaptability while consistently achieving measurable results in fast-paced environments. Recognized for exceptional communication skills, analytical thinking, and a proactive approach to problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent- Medicare
Vitality Guard Insurance
06.2024 - 10.2025
- Developed tailored insurance solutions to meet client needs and enhance policy coverage.
- Conducted comprehensive assessments of client portfolios, ensuring optimal risk management strategies.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues effectively.
- Collaborated with underwriters to refine policy terms and improve approval processes.
- Educated clients on various insurance products, enhancing their understanding of coverage options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Licensed Health Insurance Agent - ACA
Cornerstone Insurance
01.2024 - 06.2024
- An as sales professional who is proficient at identifying sales prospects and turning those prospects into customers.
- Prospecting skills Meeting sales goals Products knowledge Organizational skills Attention to detail Strong communication skills
- Educated clients on health insurance options and coverage details.
- Assisted clients in completing applications and enrollment processes efficiently.
- Fostered long-term relationships with clients through proactive follow-ups and support initiatives.
Licensed Health Insurance Agent - ACA
Enhance Health
09.2023 - 01.2024
- Assisted in the enrollment process for health insurance plans, conducting eligibility checks and explaining coverage options to clients.
- Analyzed client needs and recommended appropriate health insurance products to meet their requirements.
- Performed regular reviews of clients’ insurance coverage to ensure it met their changing needs.
- Maintained up-to-date knowledge of health insurance regulations and industry trends.
- Maintained accurate records of client information and policy details.
- Performed health insurance enrollment and renewal processes for clients.
Licensed Health Insurance Agent Medicare
PeopleShare
05.2022 - 12.2022
- 3 years of experience as a Health Insurance Sales Agent with a proven track record of exceeding sales targets.
- Strong background in customer service and client relationship management in the health insurance industry.
- Successfully managed a portfolio of health insurance plans for individual and group clients.
- Proficient in educating clients on different health insurance options and benefits.
- Skilled in conducting thorough needs assessments to recommend suitable insurance products.
- Demonstrated ability to collaborate with underwriters and carriers to provide comprehensive insurance solutions.
Customer Service/Data/Entry
Maximus federal services
01.2020 - 10.2020
- Managed data entry tasks with accuracy and efficiency.
- Maintained confidentiality and security of sensitive information.
- Collaborated with team members to ensure completion of projects.
- Managed data collection and analysis for research projects.
- Provided customer service and assistance in a fast-paced environment.
- Conducted surveys and interviews to gather information and feedback.
- Utilized various software programs for data entry and report generation.
Customer Service Rep
United Healthcare
10.2017 - 02.2020
- Managed customer inquiries and resolved issues in a timely manner.
- Collaborated with cross-functional teams to improve customer satisfaction.
- Maintained accurate records of customer interactions and transactions.
- Demonstrated strong communication skills to effectively convey information to customers.
- Handled a high volume of incoming calls and emails with professionalism and efficiency.
- Implemented customer feedback to drive continuous improvement in service offerings.
- Utilized CRM software to track customer interactions and follow up on leads.
Education
Associate of Arts -
Broward College
Pembroke Pines, Florida01.2015
Skills
- Quality customer service
- Inbound and outbound calling
- Multi-tasking
- Time management
- Problem solving
- Advanced in insurance policies & benefits
- Proficient in laws of ethical healthcare practices
- MS Office advanced level
- SQL
- Performance Monitoring
- Client relationship management
- Client account management
- Insurance product expertise
- Insurance sales expertise
- Client retention
- Client service
- Professional networking
- Goal oriented approach
Accomplishments
- Consistently surpassed sales targets for 6 consecutive months.
- Helped boost overall sales by 15% as ‘Team Leader’.
- Top Salesmen 9 months in a row
Certification
240 Licensed Health Insurance Producer
Timeline
Licensed Insurance Agent- Medicare
Vitality Guard Insurance
06.2024 - 10.2025
Licensed Health Insurance Agent - ACA
Cornerstone Insurance
01.2024 - 06.2024
Licensed Health Insurance Agent - ACA
Enhance Health
09.2023 - 01.2024
Licensed Health Insurance Agent Medicare
PeopleShare
05.2022 - 12.2022
Customer Service/Data/Entry
Maximus federal services
01.2020 - 10.2020
Customer Service Rep
United Healthcare
10.2017 - 02.2020
Associate of Arts -
Broward College