Wess Pedigo
Summary
To obtain a position in a facility where I can use my experience as a Tax Service Specialist Lead to increase productivity and meet the company's goals and expectations. I'm highly motivated, goal-oriented, and self-guided individual that is looking to further my knowledge and skills in the industry.
Overview
21
21
years of professional experience
Work History
Senior Disbursement Analyst
Amrock
Fort Worth, TX
12.2019 - 09.2022
- Reviewed signed Closing Disclosure document to confirm accuracy prior to issuing payments for loan proceeds, real estate taxes, title fees, homeowner insurance, creditor liens and judgments.
- Used GIACT system to confirm accuracy of client’s bank account prior to issuing a wire transfer for their loan proceeds.
- Trained new team members on rules, regulations, processes, and procedures.
- Researched and resolved aged check queue.
- Requested funds from accounting and/or client to balance ledger after closing.
- Resolved title, tax, and escrow issues through hotline calls and emails from lenders, clients, tax collectors, and insurance companies.
Tax Payment Processor III
Lereta LLC
Dallas, TX
02.2019 - 11.2019
- Built tape files for several clients and sent them for approval in a timely manner, in order to meet the tax collector's economic loss dates.
- Balanced approvals from the client to Lereta's system, made the appropriate changes, and provided our check printing department the wire and collector information needed to process the payments.
- Trained new team members on processes and procedures Lereta had in place to successfully complete a tax cycle.
- Communicated directly with clients via phone or email to handle any escalated issues or concerns.
- Communicated with tax collectors regarding current and delinquent taxes due on properties. Also, received inbound calls about return or refund checks and would process them accordingly.
- Worked with Autoagent, Escrow Express, and many taxing authorities to obtain payment files for automation. This process was vital because it would ensure most of the loans in the portfolio would be processed, therefore leaving a small percentage of items for the team to manually procure and process.
Jr. UI/UX Developer
Digital Recognition Network
Fort Worth, TX
06.2015 - 08.2017
- Designed and developed meaningful user interfaces for a wide range of company products utilizing the MEAN stack and other tech stacks.
- Implemented cross-platform solutions to represent data to clients.
- Developed complex UI's that allowed users to import and export datasets from multiple resources and aggregate those data sets into meaningful visuals.
- Supported legacy systems by updating out of date libraries like jQuery and moving styles from inline to CSS sheets.
- Added bootstrap to legacy product interface in preparation for a larger update and to add responsiveness to the site.
- Built and maintained documentation for our core product via a wiki within our repository and a on a public developer site accessible to our API clients.
Tax Service Specialist Lead
CoreLogic
Irving, TX
07.2001 - 05.2015
- Lead the daily activities and workflow of assigned employees.
- Provided the clients with updates and reporting.
- Supported the hiring and training of new employees.
- Served as a back-up for the supervisor.
- Conducted research on property tax data.
- Leveraged all available resources, such as existing databases, third-party sources and/or public information on the internet.
- Utilized tools to analyze, query, and manipulate data according to defined business procedures.
Education
Macarthur High School
1998
Skills
- Microsoft Office proficiency
- Advanced clerical knowledge
- Critical thinker
- Data processing
- Strong problem solver
- Error identification
- Understands grammar
- Self-directed
- Computer-savvy
- Strong interpersonal skills
- Spreadsheet management
- Time management
- Teamwork
References
References available upon request.
Timeline
Senior Disbursement Analyst
Amrock
12.2019 - 09.2022
Tax Payment Processor III
Lereta LLC
02.2019 - 11.2019
Jr. UI/UX Developer
Digital Recognition Network
06.2015 - 08.2017
Tax Service Specialist Lead
CoreLogic
07.2001 - 05.2015
Macarthur High School
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