Summary
Overview
Work History
Education
Skills
Timeline
Generic

Westen Davis

Centerville,Utah

Summary

A recent graduate with an Associate's Degree in Business Administration from Utah Valley University. I am a highly motivated and dependable professional with strong communication skills, a problem-solving mindset, and a passion for learning. I bring energy, organization, and a strong work ethic to every role I take on.

Overview

11
11
years of professional experience

Work History

Logistics Analyst

Republic Services
01.2024 - Current
  • Coordinate daily routes and schedules for waste collection drivers to ensure timely service
  • Communicate with drivers to adjust routes based on traffic, weather, or customer needs
  • Monitor GPS and tracking systems for safe, efficient operations
  • Serve as a key liaison between drivers, operations, and customer service
  • Resolve service issues and escalate when necessary to maintain satisfaction
  • Assist in route planning to boost efficiency and reduce costs

Quality Assurance Associate

LendingClub
11.2020 - 12.2024
  • Monitored customer interactions (calls, emails, chats) for quality assurance
  • Created internal PowerPoint presentations and Excel performance reports
  • Participated in calibration meetings to align team standards
  • Delivered actionable feedback to improve service quality

Member Support Representative (Phone/Email)

LendingClub
05.2019 - 11.2020
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved customer issues through thorough dispute investigation.
  • Handled complaints with prompt, courteous service to uphold professional reputation.

Valet & Parts Driver

Mercedes-Benz of Farmington
01.2017 - 01.2019
  • Provided valet service, including vehicle pick-up/drop-off and detailing
  • Supported daily operations for sales and service teams
  • Assisted in parts department: delivered items, organized inventory, processed orders

Cart Attendant

Lakeside Golf Course
06.2016 - 10.2017
  • Maintained cart cleanliness and organized course facilities
  • Helped coordinate and run tournaments
  • Operated machinery to manage the driving range

Club Crew / Front Desk Assistant

Skills Fitness
01.2014 - 01.2017
  • Ensured gym facilities were clean and operational
  • Supported front desk operations and assisted members with inquiries

Education

Associate of Science - Business Administration

Utah Valley University
Orem, UT
01.2025

Skills

  • Problem-solving
  • Ability to thrive under pressure
  • Communication skills
  • Interpersonal skills
  • Organizational skills
  • Detail-oriented
  • Motivation
  • Goal-driven
  • Confidence in producing high-quality work
  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft PowerPoint
  • Quick learner
  • Willingness to take on new challenges

Timeline

Logistics Analyst

Republic Services
01.2024 - Current

Quality Assurance Associate

LendingClub
11.2020 - 12.2024

Member Support Representative (Phone/Email)

LendingClub
05.2019 - 11.2020

Valet & Parts Driver

Mercedes-Benz of Farmington
01.2017 - 01.2019

Cart Attendant

Lakeside Golf Course
06.2016 - 10.2017

Club Crew / Front Desk Assistant

Skills Fitness
01.2014 - 01.2017

Associate of Science - Business Administration

Utah Valley University

Similar Profiles

CREATE PROFILE