WESTIN SCHAUMLEFFEL
Novato,CA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
8
8
years of professional experience
Work History
Nursery personnel
Sloats garden center
Novato, California
02.2025 - 08.2025
- Completed day-to-day duties while performing efficient time and personnel organization.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse a group of coworkers to accomplish goals and address issues related to our products and services.
- Used palate jack to move heavy loads of pottery and various other materials and products.
- Created pleasing displays using plants and garden furniture to entice customers.
- Helping customers with questions and provided useful information to guide them to the best product for their needs.
- Assisted customers in loading pottery soil plants and gardening products in order to ensure a pleasant and relaxing experience.
- Additional experience with POS systems
- Maintaining plants which included trimming, feeding, watering, and repotting to produce appealing and healthy plants.
- Accepting delivery’s of plants, soil, pottery, and gardening supplies.
- Creating order forms, then allocating products to ship customers and other Sloats gardening stores.
- Pricing and tagging products as well as carrying out proper price changes.
Sales Associate
Purple Mattress
Corte Madera, California
10.2022 - 03.2024
- Prepare showroom for customers, taking inventory to make sure everything in the back room was stocked and ready for sales.
- Every day at the beginning of shift I was responsible for keeping up to date on company policies, new sales, and new products.
- I was responsible for product knowledge, which included the memorization of all details on all products.
- Kept showroom in top condition, and cleanliness.
- Assisting customers by showing the whole showroom and every product to ensure the customers are getting what they want.
- Use communication skills to close sales.
- Operating company software to execute sales.
- Additionally for customers who didn’t buy any product the day of, and wanted to receive their wishlist products, we were responsible for sending emails to potential future buyers to increase overall sales.
- Ensure all technical functionality on software and mechanical devices on products were functional.
Cashier and Front Desk Guest Service
Target
Novato, CA
06.2021 - 07.2021
- Company Overview: www.target.com
- Guest services
- Filled customer orders & prepared for pickup
- Cashier
- Www.target.com
Apprentice Mechanic
LTS of Marin
Novato, CA
05.2018 - 01.2021
- Company Overview: www.ltsofmarin.com
- Pursued every available opportunity to learn systems operations, maintenance tasks and repair processes
- Operated shop equipment and mechanic's tools safely to prevent damage
- Watched advanced mechanics complete complex vehicle repairs
- Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of heavy machinery and forklifts
- Worked alongside technicians in variety of projects including regular service, troubleshooting and upgrading equipment
- Inspected and test drove vehicles before returning to customers
- Assisted drivers by safely directing vehicle backward to position correctly
- Www.ltsofmarin.com
Assistant Mechanic Volunteer
Marin Sanitary
Novato, CA
07.2017 - 07.2019
- Company Overview: www.marinsanitaryservice.com
- Assisted lead mechanic safely direct the Fourth of July military parade vehicles to the various parade site in Larkspur, Corte Madera, Ross, as well as back to the museum location in San Rafael
- Provided maintenance, testing, and helped fix vehicles in preparation of parade day
- After parade, prepped vehicles for appropriate storage
- Supported any necessary towing and repairs needed throughout the parade if the vehicles broke down in transit to, during, or after the parade
- Www.marinsanitaryservice.com
Food Service Volunteer
City of Novato
Novato, CA
12.2019
- Company Overview: www.novato.org
- Reviewed contents on food trays to check receiving complete order
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Monitored and counted food stock and supplies to reorder on time
- Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control
- Complied with company service standards, including inventory and cash control procedures
- Prepared large batches of food
- Took orders, prepared foods, processed payments, and made change for cash payments
- Www.novato.org
Education
Business
University of Hawaii At Manoa
Honolulu, HI 08.2025 - 09.2025
Business Administration And Management
Santa Rosa Junior College
Santa Rosa, CA06-2022
Skills
- People skills
- Decision-making
- Work ethic
- Team building
- Customer service
- Correct tool use
- Vehicle inspections
- Safety procedures & protocols
- Technical support & assistance
- Menu item familiarity
- Cooking procedures
- Sales skills
- Showroom procedures
- Sales procedures
- Visual merchandising
- Sales strategies
- Inventory management
- Equipment maintenance
- Team collaboration
- Problem solving
- Time management
- Retail store operations
- Stocking and receiving
- Merchandise display
- Inventory control
Activities
- 2012 - 2020, Played Lacrosse defense position for the Novato Youth Lacrosse teams, San Marin High School varsity team, as well as various summer travel leagues. Received the Spirit of the Stick award two times.
- 2014, Spirit of the Stick Award Winner
- 2018, Spirit of the Stick Award Winner
Timeline
Business
University of Hawaii At Manoa
08.2025 - 09.2025
Nursery personnel
Sloats garden center
02.2025 - 08.2025
Sales Associate
Purple Mattress
10.2022 - 03.2024
Cashier and Front Desk Guest Service
Target
06.2021 - 07.2021
Food Service Volunteer
City of Novato
12.2019
Apprentice Mechanic
LTS of Marin
05.2018 - 01.2021
Assistant Mechanic Volunteer
Marin Sanitary
07.2017 - 07.2019
Business Administration And Management
Santa Rosa Junior College