Westley Bland
Glennville,GA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
13
13
years of professional experience
Work History
Operations Manager
Bland's Air and Electrical LLC
05.2024 - Current
- Streamlined daily operations to enhance efficiency and reduce downtime.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Led cross-functional teams to improve service delivery and operational workflows.
- Coordinated logistics for project execution, enhancing communication between departments and stakeholders.
- Analyzed operational data to identify trends, driving strategic improvements in process efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
HVAC Technician
Bland's Air and Electrical LLC
05.2013 - 05.2024
- Diagnosed and repaired HVAC systems, ensuring optimal performance and compliance with safety standards.
- Conducted routine maintenance checks on heating, ventilation, and air conditioning units to enhance reliability.
- Installed new HVAC equipment following manufacturer specifications and regulatory codes for efficiency.
- Collaborated with team members to troubleshoot complex system issues, improving resolution times.
- Trained junior technicians on equipment handling and safety protocols to foster a skilled workforce.
- Developed training materials for staff to enhance knowledge of emerging HVAC technologies and best practices.
- Oversaw inventory management of parts and tools, ensuring availability for timely repairs and installations.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Education
Associates of Air Conditioning Technology - HVAC
Altamaha Technical College
Jesup, GA05-2013
Skills
- Operations management
- Process optimization
- Inventory management
- Cross-functional collaboration
- Data analysis
- Project coordination
- Team leadership
- Compliance adherence
- HVAC system diagnostics
- Equipment installation
- Safety protocols
- Maintenance scheduling
- Troubleshooting techniques
- Training development
- Performance improvement
- Workflow enhancement
- Quality assurance
- Problem-solving
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Project management
- Operations oversight
- Employee motivation
- Maintaining compliance
- Goal setting
- Interpersonal communication
- Client relationships
- Customer relationship management
- Project leadership
- Schedule management
- Inventory control
- Continuous improvements
- Logistics management
- Delegation
- Invoice processing
- Customer retention
- Assignment delegation
- Work flow planning
- Cost reduction
- Business administration
- Business planning
- Purchasing and procurement
- Budget development and management
- Complex problems analysis
Timeline
Operations Manager
Bland's Air and Electrical LLC
05.2024 - Current
HVAC Technician
Bland's Air and Electrical LLC
05.2013 - 05.2024
Associates of Air Conditioning Technology - HVAC
Altamaha Technical College