Westley Garner
Houston,TX
Summary
I'm excellent with customers and would be a positive addition to Ace hardware. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Grocery Associate
Kroger
04.2020 - 10.2022
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Checked for outdated and overripe grocery items and removed from inventory.
- Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Offered product samples to help customers discover new items or products, informing customers of grocery specials and recommending grocery items.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
Education
GED -
MacAurthor High School
Houston, TXSkills
- Operating Pallet Jack
- Updating Prices
- Reloading Salvage Materials
- Presentation Skills
- Seasonal Displays
- Loading and Unloading Procedures
- Assisting Customers
- Merchandising Produce
- Store Appearance
- Merchandise Stocking
- Safety Practices
- Deductive Reasoning
- Supplements Coordination
- Customer Satisfaction
- Product Display
- Replenishing Stock
- Willingness to Learn
- Building End Caps
- Team Contribution
- Attention to Detail
- Hand Trucks
- Environmental Safety
Timeline
Grocery Associate
Kroger
04.2020 - 10.2022
GED -
MacAurthor High School
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