Summary
Work History
Education
Skills
Timeline
Generic

Westley Northup

New Britain

Summary

Dynamic and detail-oriented professional with experience at ADT Auto Body, excelling in appointment scheduling and customer service. Proven ability to enhance client experiences through effective communication and organization. Skilled in managing multi-line phone systems and maintaining efficient office operations, contributing to overall client satisfaction and operational success.

Work History

Receptionist

ADT Auto Body
2021 - 2025
  • Greeted and directed visitors, enhancing first impressions and customer experience.
  • Managed multi-line phone systems, ensuring efficient call routing and response times.
  • Maintained accurate appointment schedules, optimizing office efficiency and client satisfaction.
  • Processed incoming mail and packages, facilitating timely distribution to appropriate staff.

Janitor

Tracy Garden Complex
2018 - 2021
  • Maintained cleanliness and sanitation standards across facilities.
  • Operated cleaning equipment including floor scrubbers and vacuums efficiently.
  • Assisted with inventory management of cleaning supplies and materials.
  • Followed safety protocols to ensure a hazard-free environment.

Stocker

JCPenney
2015 - 2018
  • Stocked shelves efficiently to ensure product availability and optimize customer experience.
  • Organized inventory to maintain cleanliness and accessibility in storage areas.
  • Assisted with receiving shipments, verifying quantities against packing slips for accuracy.
  • Collaborated with team members to execute planograms and maintain merchandising standards.

Sales Associate

Foot Locker
2010 - 2015
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained organized merchandise displays to enhance customer experience.
  • Handled transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve sales goals and improve service quality.

Education

High School Diploma -

Adult Education
Waterbury, CT
09.2021

Skills

  • Verbal and written communication
  • Appointment scheduling
  • Greeting and seating clients
  • Mail handling
  • Bookkeeping
  • Mail distribution
  • Strategic planning
  • Organization skills
  • Time management
  • Telephone skills

Timeline

Receptionist

ADT Auto Body
2021 - 2025

Janitor

Tracy Garden Complex
2018 - 2021

Stocker

JCPenney
2015 - 2018

Sales Associate

Foot Locker
2010 - 2015

High School Diploma -

Adult Education

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