Proven leader in fleet optimization and management, adept at driving operational efficiency and enhancing team collaboration. At Prime Inc., I spearheaded initiatives that significantly improved fleet safety and reduced expenses, leveraging skills in scheduling and vehicle inspections. My strategic approach to leadership and problem-solving fostered a culture of high performance and regulatory compliance, contributing to the company's success.
Overview
26
26
years of professional experience
Work History
Fleet Manager
Prime Inc.
03.2018 - 09.2024
Supervised maintenance team and effectively delegated assignments to optimize processes.
Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
Executed design concept and build requirements for several vehicles to align with job requirements.
Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
Maintained accurate driver information for delivery scheduling.
Trained drivers to manage time effectively, improving overall mileage performance.
Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Suggested actionable improvements to increase efficiency and reduce expenses.
Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
Developed comprehensive tracking systems to monitor vehicle locations, ensuring prompt response to customer requests and improved service quality.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
General Manager
Chuck Fugate State Farm
08.2008 - 03.2018
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Developed and implemented strategies to increase sales and profitability.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Interacted well with customers to build connections and nurture relationships.
Med Asst
St. Johns Hospital-Healthcare Services
07.1998 - 07.2008
Greeted guests in with friendliness and professionalism.
Assisted managers in decision-making processes based on thorough research and analysis of available data.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Demonstrated adaptability by quickly mastering new software applications for various tasks.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted manager in all aspects of business operations.