Weston Gates

• Integrated an acquired third party security team seamlessly into company operations
• Directed security operations in Arkansas and Missouri
• Maintained health and safety program requirements and mentored employees on critical nature of compliance.
• Supported leadership in review and submission of regulatory articles
• Supervised and coached compliance personnel in government regulations in the most highly regulated industry in the United States.
• Managed compliance efforts, reporting and audits.
• Inspected facility, practices, and processes for compliance with established governmental and company standards.
• Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
• Created and conducted regular safety and security audits to minimize company risk
• Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
• Drove optimization of regulatory risks management, control testing and process improvements.

• Manage $1.8 million in direct sales
• Provide third party audits
• Maintains compliance with Federal, State, and Local regulations
• Reports cost analysis and total cost of operation reports
• Develops and implements cost saving measures based on P&L
• Manages cost, efficiencies, technology in 10 industrial plants spanning 6 states
• Oversees logistics of shipments based on deadlines and inventory
• Oversees and provides training on safety, compliance
• Develop and execute strategy to grow sales and service offerings
• Analyze and understand individual financial statements, develop and execute actionable
plans to meet or exceed yearly targets
• Manage schedule workload to ensure commitments are delivered on time and respond
effectively to changes
• Prepare monthly, and long-term plans for chain and individual customers
• Plan, prepare, evaluate customer contacts, report results of contacts and planned
activities to supervisor regularly
• Monitor and observe markets in own sales district (customer needs, competitors, pricing)
• Ensure systems, equipment, and processes are operational; installations & maintenance,
adjust particular operation parameters, preform preventative maintenance and routine account service, adjust chemistry for soil mix and monitor efficiency. This also pertains to wastewater systems. (25% to 40% of calls require installation, repair, or maintenance of equipment, in addition to sales
• Set realistic goals prior to all corporate account visits
• Make tough decisions and communicate effectively to customers
• Perform efficiency surveys
• Effectively coordinate delivery, billings, credits, and other financial matters
• Control expenses by efficiently managing order replenishment to minimum-order guidelines and managing expenditures within budget parameters

• Update customer record; complete and review consumption
Conduct safety trainings to a variety of individuals from floor to senior level

• Established successful account relationships by building rapport and maintaining consistent communication.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Worked with supply chain and suppliers to support timely delivery of products and services.
• Researched competitor activity and used findings to develop sales growth strategies.
• Achieved sales goals and service targets by cultivating and securing customer relationships.

• provide pest solutions, third party audits, and consolation to the largest names in the food and beverage, quick service, and full service industry such as Coca Cola, Shears, Riviana, Unilever, YUM Brand, Brinker International, Darden, Mc Donalds, Walmart, among many others.

• Provide consolation and proactive action to make customers Fssc2000, SQF, BRCGS, IFS audit ready
  

• Provide engineering consultation to proactively protect brands from pest and sanitation issues and maintain brand standards

• Drive sales by partnering with brands to provides various solutions.

• Provide confidential service and reports to brand leadership

• Maintain synergy within Ecolab divisions to achieve company growth
• Maintain safety standards and accountability
• Mentor fellow specialists
• Handled customer inquiries and suggestions courteously and professionally.
• Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
• Updated account information to maintain customer records.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Clarified customer issues and determined root cause of problems to resolve customer needs